Everyone warns about the PowerShift. The 6F35 is quietly the bigger problem — and it never got a recall.
Been around these long enough to have an opinion, but I went and pulled the actual NHTSA owner-complaint numbers to check myself, and the result surprised me.
The DPS6 PowerShift gets all the airtime — the class action, the buybacks, Ford abandoning dry dual-clutches. Deserved. ~8,500 owner complaints.
The 6F35 — the regular 6-speed auto in Escapes, Fusions, MKZs from 2009 on — has 37,679. About 4x the PowerShift. It's the single most-complained-about engine or transmission platform I could find in the whole NHTSA set.
Here's the part that gets me: on a per-model-year basis they fail at almost the same rate (~530 vs ~600 complaints per model-year). The difference is how.
The PowerShift made cars undrivable — shudder at takeoff, won't engage, dangerous. Owners couldn't ignore it, lawyers couldn't either. The 6F35 fails slowly: torque-converter shudder around 60k, "that's normal" from the dealer, then ~$4k at 90k and the owner blames themselves for not servicing it enough.
Dramatic failures get class actions. Slow durability failures get a TSB and an expired warranty. The 6F35 got Customer Satisfaction Program 20B27 (a software flash for torque-converter overheating) and 15 years of the same complaints with no recall. A new class action was actually filed March 2024 in Michigan specifically because one was never issued.
Not a "Ford bad" post — I work on these. Just think the 6F35 deserves the reputation the PowerShift has, and used buyers have no idea because it never made headlines.
Anyone here actually gotten one fixed permanently, or is it reman-or-live-with-it? Curious what model years people have had the best/worst luck with.