u/Neither_Idea8562

Gopuff (or its drivers) continually leave items out of my orders. This has happened twice over the course of one week.

I ordered something, an item was missing, I reached out to customer service. They would only offer a GoPuff credit, rather than a refund.

So in order to use that credit, I have to buy from GoPuff again. So today I did. The item was missing AGAIN.

Now they refuse to offer a refund because of my refund history.

Are drivers stealing items? Is the fulfillment team just bad at their jobs? What is going on and how is it legal that GoPuff can just steal my money and refuse to send a replacement or a refund?

UPDATE Woah this got more heated opinions than I expected haha.

• It’s an all inclusive resort, drinks, food and even all activities for the 3 days are included and won’t incur extra costs for guests.
• There IS a Cocktail Hour and Reception that we are not invited to.
• The couple is having an intimate, sit down dinner with family and wedding party only, while the rest of the guests will have casual dinners/food/drinks elsewhere on the premises. Kind of a choose your own adventure time zone.
• The after party starts at 9pm, not 8pm. Oops.

I have never been to a wedding and not been invited to all events, but apparently this is called a Tiered Wedding/Split Invitation to be able to invite everyone they love while keeping some parts intimate (and probably costs down) 🤷🏻‍♀️

As a fellow budget bride with a huge circle, I am not feeling offended or angry about this - I just wish there was more communication on the front end instead of having to ask.

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Friend invited me to Ceremony and After Party but not the Reception of a destination wedding. Normal or not?

Background:

I got engaged and am planning a destination wedding for late 2027. My friend got engaged and is having a destination wedding this year. She and her man are invited to our wedding.

When they got engaged, she texted me photos of the ring and told me the engagement story, I was so excited for her. Then she texted me photos of her dress after she found it and asked if it was too much for a beach wedding and I responded something like “Omg no! It’s perfect, I can’t wait to see you walk down the aisle looking so stunning in it!!”

We had been texting every day about wedding planning details and all of the ups and downs of doing destination…but after that text, she didn’t respond.

I text her about few more times about other unrelated life things…radio silence. Now it’s been a few weeks. Strange. I start feeling anxious - like I messed up by saying that.

She comments on an instagram post of mine about my dog, but still hasn’t responded to the texts.

So I texted her: “Oops, we are invited right? Haha I just assumed, but that was so rude, I shouldn’t have - literally no worries if not - I’m having to cut so many unexpected people from my invite list due to budget so I totally get it!”

Now I think I’ve made it worse. I try to unsend the text, but it’s been too long. She responds a day later: “Yeah of course! Don’t worry at all, I’m just late to getting invites sent out”

Fast forward 3 months. Invite comes, and we are only invited to the Ceremony and After Party, NOT the reception.

Now I feel even worse because what if I made her feel weird and she didn’t even want us there to begin with, but is trying to be nice by squeezing us into some of it? Am I over thinking this? Why would she include me in all the pre-wedding details if she wasn’t planning on inviting me? Did I accidentally make her life more stressful? Or is it totally normal to not be invited to a Reception for a destination wedding?