u/Neither_Ranger_5465

Does bro think I’m making the food for him or something ffs 🤦‍♂️

An average night with an average Taco Bell order to an apartment complex.

Taco Bell here is decent I get a quick and smooth pickup and I’m on my way 🚗

I get to the complex and there’s a pin on the map and a building number and apartment number. Shouldn’t be too hard. I text the customer “Arriving shortly” no response.

First I pull straight up to the pin on the map. I notice there is a building there but don’t see the right door so I check the address on Google Maps. I see that the address points to three buildings over and so I assume the pin may be inaccurate and I text the customer “which is the correct building?”📱 no response once again.

So I go to the building I confirm it’s the same building as listed in the app. I find the correct door number. And that’s when I realized I needed a delivery PIN.

I ring the doorbell and text the customer “I am here. What is the delivery PIN?” Still no response 🙃

So I click can’t receive pin, I deliver to the building and door listed, I take a picture just in case, and, after 10 minutes and finally delivering, I get in my car and start to drive away 🚘

*RING RING RING*

My phone starts blowing up from two different random phone numbers and I’m like nah not even going to waste my time especially since the numbers don’t say uber or uber support or whatever. And immediately after two phone calls I get a notification that the order was never delivered 😡

At this point I’m livid, I drive straight back to the apartment complex with the plan of banging on their door and calling the cops (at this point I’m assuming they are scamming for the free food). I pull up to where I delivered the food and it’s still there. 🧐

I go three buildings down and what do you know it’s a different building number but the doors are the same number. Where the door I delivered to was #100 this door was also exactly #100. So it’s like you saw me at your front door and then in your neighborhood for 10 minutes, texted you multiple times with no response, and then finally had to say fuck it and deliver exactly where it told me. At no point did the customer even attempt to help or try or get his food, who was also likely watching me because he needed to give me a PIN and I was right outside his apartment for 10 minutes. But as soon as I delivery and leave THEN you want to call and figure out what’s happening and help. I can only assume that he figured since I needed a PIN I was just SOL until I found him somehow. Well, sorry not sorry, maybe if your apartments are confusing, your typed in address is wrong, and you let the courier f*ck off in the cold for 10 minutes then you don’t deserve an apology.

I tried to dispute and show support the picture I took but they didn’t gaf and told me to just do 100 more deliveries. So I said screw it and I took the Taco Bell home and watched No Country For Old Men while eating free Taco Bell. (I would’ve delivered it to the correct door if they responded to any text or did anything besides ignore me until I left the area completely, also I would’ve delivered it post delivering if they hadn’t immediately reported ‘not-delivered’ 10 seconds after marking it complete) 🔔

2.28 miles, 9 min 8 secs from accepting to delivery, $16.21 tip.

Very happy with this one. All it took was staying focused and also using a hot bag I think impressed the customer. Thanks Robert hope the fam enjoyed 🫡

What do you do for good customer service? Are there things you do where you typically see better tips after? Thank you for advice. 🙏

Was an average night for deliveries, somewhat slow, when suddenly I got a ping for a double dash for Mia.

Mia is an interesting lass and has a brilliant idea. She thinks if she puts a big tip on one of her stacked orders that it will get someone to dash it for her quickly and then before they arrive to the store she can cancel the bigger order and get the dash just as quickly all the same.

So I get a ping $26.75 for 11.5mi, two stops one drop off, no traffic, great offer. One is an alcohol order from 711 and the other is from a nearby gas station. As soon as I accept the offer and start heading to 711 I get a text: “Order for the gas station has been canceled and since you haven’t been on it for long you will not be compensated”. I knew something was wrong so I pulled over immediately and clicked the cog button to check the offer:

Head to 711 and drop off to Mia. This offer: $5.25

I was pissed 😡

Not only would I have to drive the 11 miles still for only $5.25 it was also an alcohol order which takes extra time to scan ID at the 711 and have to wait for the customer to meet me and scan their ID.

So I stayed parked on the side of the road and got in contact with support. I told them this is no where near the offer I originally accepted and I demanded to be unassigned without penalty. Took a few minutes of persuasion but finally support agreed and boom I was free and back to dashing.

I’m just glad I wasted a good 10 minutes of this tip baiters time and now she probably has to wait a long time (it was 1am) or reorder completely to try and tip bait again. What a loser 🤡

I’m glad I got the tip baiter and not some poor soul who would’ve just continued on with the offer.

Did I handle it correctly? What would you have done? Has anyone ever seen this or something like this before?

I saw this and almost took it just cuz it’s a slow night and a decently large ticket. I did not take it tho. Would you have?

Ran deliveries whenever I had the time/was out doing stuff. Tagged a few nice ones. I’m pretty new to this. Thanks :)