Item sold not working?
I sold a pedal recently and it’s been nearly a week since the purchaser received the item for them to report it isn’t working. I actually tested it before sending it out and it worked as perfectly as the day I got it, plus it was mint with everything in the original box. He sent a video of it not working as a link to YouTube, but I feel like it has to have been from him damaging it.
What do I do in this case? I’m super new to selling on Reverb.