Applying for First British Passport: I.D. Confirmer Rejected
Applying online from the U.S. for my first British passport. I asked a longtime friend to be my identity confirmer - he's a U.S. citizen and attorney who had also served as a referree for my citizenship application - but when he tried to complete the confirmation online, HMPO rejected him as ineligible, and informed me that I need to select a British passport holder, even though the guidelines on the website clearly state that U.S. passport holders are eligible. Anyone else run into this? Most UK passport holders I know are either family members or not in a profession on the recognised list.
EDIT: thanks all, my American attorney friend is on vacation, so I'd rather not disturb him again with troubleshooting; my British friend who is currently in a non-qualifying profession reminded me that she is retired from a qualifying one, so I'll just have her complete it on that basis. Thanks!