u/Ok_Unit_7185

Hey everyone,
I’m hoping someone here has run into this before.
I have a BMW i4 eDrive40 and the My BMW app has stopped updating the vehicle status. The app is showing the last vehicle update from earlier today, and no matter how many times I refresh, it doesn’t pull any new data.
When I try to start Remote Climate, I get the following error: (attached photo)
A few details:
Battery is at 54%
Car is parked
Nobody is inside the vehicle
Vehicle is locked
The app hasn’t received a status update from the car for several hours
Remote Climate won’t start
Not sure if Lock/Unlock commands are working because the car isn’t updating at all

Has anyone experienced this on an i4? If so, what ended up fixing it?
Thank you