u/Old-Jackfruit1321

Flashing lines on the tv

Anyone have a Samsung S84F Oled tv and have a random white light flash along the screen through the internal apps.

I’ve already tried the typical trouble shooting tips plus some not so typical. Going into the settings and doing the self diagnose tool. Even doing the power cycle of the app doesn’t work. The tv is less then a week old and it’s very frustrating as I spent over $1000 on this tv. I’ve already done 2 exchanges thinking it was the tv and on the third tv I have the same issue. I will attach a photo in the comments as I can’t add it in my post

Hey all Best Buy employees, I’m currently an employee working for the in home service team and bought a Samsung S84F OLED fist one came in defective and I got an exchange, the second on came in with the same issues; all the internal apps are flashing with white lines throughout the screen. What are the normal chances of getting a model up as a replacement at the price I paid, as I don’t trust the S84F anymore. If any other in home agents have seen this before what are the common fixes?
I’ve tried

1. Hard reset through the service menu
2. Direct exchange
3. Uninstall the apps and reinstall
4. Check for updates
   None of those worked so I’m out of options