u/Outside_Media8916

Hello to everyone in this really bearable heat!

Myself and my partner have an issue with an upstairs neighbour, he regularly blasts screamo music for hours, last night it started at 6pm and went on until 4am. We’ve been reporting him to Hackney council for around 3 months and we’ve done this 5 times or more.

We now have a lovely huge damp patch on our bathroom wall, we called Hackney council and they said it’s likely the leak is coming from the upstairs neighbour, we gave his flat number and the guy on the phone seemed to immediately go “ohhh.. hmm yeah” which makes us assume he might already be known to them. We live in an ex council block but rent privately for context. The guy also let slip that the man is elderly, maybe he’s hard of hearing?

Last night was really got to the end of our tether, we have tried multiple times to contact him and knock on his door, we went up yesterday and his door was open but he has a metal gate protecting the actual door. We got no answer and the music was still blasting. We called 101 and they informed we could request a welfare check as we genuinely got concerned that something may be wrong as usually we can hear him walking and banging about but we hadn’t heard him for hours, it’s possible he may have fallen asleep but it was worth checking he’s actually ok. They said they’d send someone out but we fell asleep so unsure what happened.

We’re at a loss of what to do now as the council told us they’ve been unable to contact him regarding the leak and they’ve logged this as an emergency. They also haven’t acted on the noise and haven’t sent an enforcement officer round at all. We’re now wondering if we could do The Community Trigger.

If anyone’s been in this situation, would love to know what you suggest as listening to what seems to be the 50 best screamo concerts at full volume for hours every night is getting very tiring.

Thanks guys

UPDATE: Someone from the council came over this morning to check the leak, he then went up to the neighbour and tried to knock on the door, no answer. Called his phone, no answer - surprise surprise! He told us to raise it at a formal compliant with the council and they can force entry into his flat if there's still no answer from him. We also know he's home and purposefully not opening the door, because we have heard him drilling all morning.