u/Over_Ad_1741

Hi everyone. We wanted to bring CHAI's official safety resources together in one place so they're easy to find and reference.

CHAI is an AI character chat app developed by Chai Research Corp. Its terms of use restrict the service to adults aged 18 and older and set out the rules for content and use of the platform.

For the community, the most useful information is knowing where to find those rules, which controls are available and how to report a concern.

Safety information and user controls. The CHAI Safety Center explains the platform's safety policies and describes in-app reporting, safety filters and character blocking. It is the official starting point for information about these features.

Reporting a concern. If you encounter a character or message you believe violates the rules, use the in-app reporting tool. For safety questions or support, the Safety Center lists hello@chai-research.com as the contact address. Please use those channels for individual reports and avoid sharing personal details or sensitive conversations publicly.

Privacy and account information. The CHAI Privacy Policy explains how personal data is handled, including data use, retention and available account and data rights. Refer to the full policy for details relevant to your account.

Using AI characters. Characters generate AI responses. For important real-world decisions, check information against reliable sources and seek qualified advice where appropriate.

Help when you need it. The Safety Center links to Find A Helpline, which provides country-specific support resources. If someone is in immediate danger, contact local emergency services.

I hope this makes the official information easier to find. For the latest policy details, please refer to the linked CHAI pages.

Hey 👋

We're currently experimenting with how to serve more powerful AI - and we can see that some people love the new capabilities - but also there are many users who simply cannot afford them.

To solve this problem we could:
A) Release an open-source model - people could run on their own PC's or mobile-phones.
B) Have a tier that is free & unlimited - it would be less powerful than the AI that is paid for, but it is a way for people to keep enjoying their chats they have worked so long on.

Or maybe you have some other suggestions? What would you like to see us build?

Will,
Founder

Hey - We've been working hard on how we can create an experience that is fair for our paying users, whilst still giving everyone the chance to speak with their characters.

We are working towards migrating to a system where every single message costs pieces. Users can control how much they want to spend, with our best AI costing more than the cheapest.

We will give user free pieces every single day - so even people who can't afford to pay will be able to speak with their AI.

Of course this isn't going to benefit everyone equally - right now there are some people who may have unlimited messages, but as the price of GPU's has doubled this year, this unlimited model is no longer sustainable.

But we believe it's more fair to let people pay for the experience they want, whilst giving everyone a smaller amount of pieces for free. Subscribers who have unlimited messages - will continue to get unlimited messages.

We know it's not going to be perfect on our first release - so please share feedback, what would you like to see, how can we make this as good as possible? What system do you like best? Would you consider watching ads to get more pieces? Or sharing the app on social media?

Will,
Founder

Pieces - v1

We're upgrading our memory systems. What's important to you? What is the biggest problem? What solutions do you like?

Some specifics:
* Do you like to see the memory + edit it?
* Would you like us to automatically edit and update your persona?
* Would you like to track multi-session to ensure the story doesn't repeat, and ensures progression?
* Maybe memory isn't your biggest problem - and you just want longer responses that progress the story?

Everything you share our AI Researchers will read!

Will,
Founder

Just wanted to give everyone an update on what we're working on and to get more feedback from you.

1. Yesterday we released a minor update to our AI - subscribers should notice the difference. Let me know what you think. It uses about 30% more compute - so intelligence is up.
2. Apple approved our latest version, and going forward it looks like our approvals will be faster. 🏎️
3. Persona is still not released on iOS yet - the code is almost completed, and expect to have it rolled out on Saturday or Monday. Sorry for the delay! 🐢 - we wanted to take our time and try and get it right the first time.
4. We've also improved our feed on iOS you should see some improvements there.
5. Finally, the filter is still overly sensitive - we hope to have an improvement rolled out today!

Thanks for your patience, please share any feedback! We're a small team but are focused on building something our community loves! ❤️

Will,
Founder

A quick update - CHAI is now available on both Apples App Store and Google Play Store.

Thanks for your support as we worked to get back on as fast as possible!

Please share what features you'd like to see us working on. We have big improvements to memory + persona + bot-builder that will be released in the next 7 days. ❤️

Will,
Founder

Chai is back on Apple

There have been lots of posts and questions around when CHAI will be back on the Apple App Store - We don't really know, but we're working with Apple to get back as fast as possible.

Please share any questions, or your support and we'll do our best to answer them!

Will,
Founder

Today we rolled out an experimental feature to more users.

Instead of showing all of their messages for all of time. We have begun testing showing only messages from the most recent 14 days.

Please comment below if you prefer the old system, or if you like the new system, or if you have any ideas on what we can further improve please share!

** To prevent the Reddit getting clogged up with repetitive posts, I'll set auto-mod to not allow duplicate posts.

Will,
Founder