cognizant cebu initial interview
Hello guys! I just recently had my initial interview with Cognizant. It was just a basic interview with questions like where I live, my salary expectations, and my highest educational attainment.
I’m a fresh grad with no BPO experience, by the way. The recruiter asked me what position I was applying for, and I answered that I was looking for a CSR healthcare account, if available. Then she asked about my salary expectations. At first, I just mentioned that I was open to the company’s standard salary range, but she insisted that I provide a salary range, so I answered, “Maybe around 22k–25k.”
Then, an hour later, they emailed me saying that they would not be moving forward with my application because “the role requires a closer match to specific qualifications,” which means I didn’t pass the initial interview.
I’m just wondering why I didn’t pass the initial interview. 😭 Does their healthcare account require BPO experience? Or did I give a salary expectation that was too high?