u/Ownsin

Hello everyone, earlier this week I received the GameSir G7 Pro 8K Aim Lab edition, and I’ve noticed something strange with the face buttons (A, B, X, Y).

Functionally, the buttons work perfectly fine, but the surface of the buttons doesn’t feel smooth. When I run my thumb over them, it feels like I can actually feel the printed letters/textures on top of the buttons themselves, almost like there’s a layer or coating sitting on top instead of the buttons being fully smooth and finished.

It’s hard to describe exactly, but compared to something like a regular Xbox controller, the buttons feel textured or slightly rough rather than clean and polished. It almost feels like the labels/printing are raised or not fully blended into the button surface.

I wanted to ask if this is normal for the G7 Pro 8K, if anyone else has experienced this, or if my unit might have a manufacturing issue/defect.

Everything else about the controller seems fine. It’s specifically the feel of the A/B/X/Y buttons that’s bothering me and it's hard to ignore because I feel it everytime my thumbs are resting on the buttons or pressing them.

Hello, so my Vader 5 Pro controller has the tension rings moving while playing which really isn't ideal and just sucks to have them move on their own especially in longer sessions. So I emailed Gadgethyper about the issue and they asked for a video and then I sent that, and after that they responded saying this: "After careful review by our support team, this issue falls within the product’s normal manufacturing tolerances and is not considered a hardware defect. The product is fully functional and can be used as intended."

Really? Is this acceptable in your eyes guys? I have heard they're a reputable site, but so far it doesn't seem to be the case. And the controller wasn't designed to have the tension rings move on their own...