DXGI_ERROR_DEVICE_REMOVED on startup - RX 7800 XT - Tried everything, nothing works

Computer Type: Desktop

GPU: XFX AMD Radeon RX 7800 XT 16GB

CPU: AMD Ryzen 7 7700 8-Core Processor

Motherboard: Gigabyte B650 EAGLE AX

BIOS Version: F38

RAM: 32GB DDR5

PSU: (add your PSU model if you know it)

Case: (add your case model if you know it)

Operating System & Version: Windows 11 Home 25H2 (Build 26200)

GPU Drivers: AMD Software: Adrenalin Edition 26.6.4

Chipset Drivers: Latest AMD B650 Chipset Drivers

Background Applications: Steam, AMD Adrenalin

Description of Original Problem:

I just bought Lords of the Fallen on Steam (key from Instant Gaming) and I have not been able to launch the game even once. The game crashes before any intro logos appear with the following error:

LowLevelFatalError

D3D12Util.cpp [Line: 871]

Adapter->CreateCommittedResource(...) failed with error DXGI_ERROR_DEVICE_REMOVED

The crash happens a few seconds after clicking Play, before reaching the main menu. Other Unreal Engine 5 games (for example Demonologist) run without any issues.

Troubleshooting:

- Verified integrity of game files in Steam.

- Reinstalled Microsoft Visual C++ Redistributables.

- Reset AMD Shader Cache.

- Disabled integrated GPU.

- Disabled Hardware Accelerated GPU Scheduling (HAGS).

- Disabled AMD Anti-Lag and Enhanced Sync.

- Confirmed the game is using the RX 7800 XT as the high-performance GPU.

- Deleted the game's local AppData/Saved folder.

- Restarted the PC multiple times.

- No MSI Afterburner, RTSS or other overlays installed.

- Event Viewer shows no useful errors.

- The Logs folder is empty because the game crashes before Unreal Engine creates any logs.

At this point I'm out of ideas. I literally just bought the game, I can't play it at all, and I can no longer refund it. If anyone has experienced this exact DXGI_ERROR_DEVICE_REMOVED crash or found a fix, I'd really appreciate any help.

reddit.com
u/Papa_smurf01 — 2 days ago

DXGI_ERROR_DEVICE_REMOVED on startup - RX 7800 XT - Tried everything, nothing works

Hi everyone,

I just bought Lords of the Fallen and I can't even launch the game. It crashes before the first logos appear with this error:

LowLevelFatalError

[File:D:\Jenkins\workspace\main\Anathema\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 871]

Adapter->CreateCommittedResource(...) failed with error DXGI_ERROR_DEVICE_REMOVED

My specs:

  • GPU: XFX AMD Radeon RX 7800 XT
  • CPU: Ryzen 7 7700
  • Motherboard: Gigabyte B650 EAGLE AX
  • RAM: 32 GB DDR5
  • Windows 11 25H2
  • Latest BIOS (F38)

The game crashes before any intro logos appear, so I can't even reach the main menu.

I've already tried:

  • Verifying game files in Steam
  • Reinstalling Microsoft Visual C++ Redistributables
  • Clearing shader cache
  • Disabling iGPU
  • Disabling HAGS (Hardware Accelerated GPU Scheduling)
  • Disabling AMD Anti-Lag and Enhanced Sync
  • Running without compatibility settings
  • Resetting AMD settings
  • Restarting PC
  • Making sure the game uses the RX 7800 XT

Other Unreal Engine 5 games (for example Demonologist) work perfectly fine, so this seems to be specific to Lords of the Fallen.

I literally just bought the game, so I haven't even been able to play it once. Unfortunately I can't refund it anymore, and right now I also can't play it.

If anyone has experienced this exact error or knows a fix, I'd really appreciate the help. Thanks!

reddit.com
u/Papa_smurf01 — 2 days ago

Game Crashing

Just bought Lord of the Fallen and I am having issue when launching the game. Every time I launch the game it crashes with this message.

https://preview.redd.it/f616c1e7qhah1.png?width=2560&format=png&auto=webp&s=a3820619d8cdd8832554b486c1a493aa8e24289b

I already trayed deleting files in here %LOCALAPPDATA%\LOTF2 and I also inspected files via steam. I have AMD RX 7800 XT and my pc performance is not the problem.

If anyone had similar issue help wound be much appreciated.

Set error message: LoginId:add743c44a6f02590e7db1aab8cf4e42

EpicAccountId:f6eb8094bf0548c4affe4bb3bb08bed2

LowLevelFatalError [File:D:\Jenkins\workspace\main\Anathema\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 871] Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InCreateState, InResourceStateMode, DefaultState, InClearValue, &NewResource, InName, false) failed at D:\Jenkins\workspace\main\Anathema\Engine\Source\Runtime\D3D12RHI\Private\D3D12PoolAllocator.cpp:403 with error DXGI_ERROR_DEVICE_REMOVED

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

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LOTF2_Win64_Shipping

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LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

kernel32

ntdll

reddit.com
u/Papa_smurf01 — 5 days ago