Jio Mart is dog shi*
I ordered 2 ice creams and other stuff to make up for the minimum 99 rupee order value. Guess what? I ordered at 11:05 pm and after waiting for almost more than a "Hour" I cancelled the order at around 00:15 A.M . I tried using their Artificial Negligent bot for assistance and it couldn't find my shipment details.
I specifically paid for "Quick delivery" which has a 30 rupees charge, yet they can't manage to deliver an order on time. I also tried contacting the smart bazaar from which my order was being delivered from as shown on the map and their customer care, all of them closed and will reopen today ( next day ) in morning. I don't see a point of waiting till "next day" for a quick order , where they should focus on providing immediate assistance because THEY ARE THE ONES ACCEPTING ORDERS AT 11PM.
More issues not related to order - Their UI is absolute waste. They have so much money yet they can't make a proper working app which doesn't freeze. Their delivery status never updates for me, no matter when I order , it shows it will be delivered by 10am tomorrow. is it hard for them to calculate a simple ETA based on their active employees and current deliveries? Laziest company to exist.
Anyways I refunded the order and received an SMS that I will receive my money in 3-5 business days. I will update here if I do not receive a refund in time.
For Mods - If you need the title to be changed , please dm instead of directly removing the post.
