r/blinkit

Blinkit sold me a “Driver Free” Wi-Fi adapter that actually needs a driver- now nobody wants to take responsibility

I’m posting this because I genuinely feel cheated and helpless as a consumer, and I want to know if others have experienced something similar with Blinkit.

I ordered a UNIGEN 600 Mbps USB Wi-Fi Adapter from Blinkit. I specifically chose it because it was advertised as plug-and-play / driver-free.

There’s another important part: I primarily use Linux, not Windows. The whole reason I specifically looked for a driver-free / plug-and-play Wi-Fi adapter was so I could use it without having to deal with proprietary Windows drivers or software.

But after receiving it, I found that the adapter required driver/software installation before I could use it on my Windows PC.

What makes this especially frustrating is that the actual product packaging itself says “Driver Free Installation.” I have photos of the packaging and the product.

I immediately contacted Blinkit — within roughly one hour of delivery.

I explained the issue, provided photographs/videos of the product and packaging, and asked for a refund. I don't want a replacement because I don't want another unit of the same product. I bought it based on the advertised/represented feature.

But Blinkit's support response was essentially:

Contact the brand.

I explained repeatedly that this isn't a warranty or repair issue. My complaint is about the product being represented as driver-free while my actual experience was that it required driver/software installation.

The support executive continued giving me the same response and eventually provided UNIGEN's phone number and email.

So I contacted UNIGEN.

I've called multiple times. No one is answering.

I also emailed them. No response.

Now I'm stuck between the seller/platform and the manufacturer:

Blinkit: “Contact the brand.”

Brand: No response.

And I'm the consumer who has already paid for the product.

For me, this is even more frustrating because I use Linux. If the listing had clearly said that a Windows driver/software installation was required, I simply wouldn't have bought this adapter.

I'm not saying that Linux compatibility alone makes a product defective. My issue is that I specifically purchased it because it was represented as driver-free / plug-and-play, and that representation was important to my purchase decision.

If a product actually requires a particular driver/software setup, that should be clearly disclosed to consumers.

I'm not posting this just because of the price of one Wi-Fi adapter. The bigger question is:

Who is responsible when a product sold through an e-commerce platform doesn't match the way it is represented?

If a platform can sell a product based on certain features, shouldn't there be some responsibility when the consumer immediately reports that those features don't match reality?

And if the answer is always “contact the manufacturer,” then what exactly is the consumer supposed to do when the manufacturer doesn't respond?

Order details

Blinkit Order ID: ORD30155483496

Product: UNIGEN 600 Mbps WiFi USB Adapter

Amount paid: ₹754 including handling charge

Delivery: 11:07 PM

I'm sharing screenshots of my Blinkit conversation, the order details, and photos of the actual product and packaging.

Blinkit team — please look into this

If someone from Blinkit's customer experience, escalation, or grievance team is monitoring this subreddit, please review Order ID ORD30155483496 and the complete support conversation.

I am not asking for special treatment. I reported the issue almost immediately after delivery, provided the requested evidence, contacted the manufacturer as instructed, and still haven't received a response from the manufacturer.

I would genuinely appreciate it if someone responsible from Blinkit could actually review the evidence and help resolve the refund request instead of simply redirecting me back to a manufacturer that isn't responding.

I'm happy to provide additional information privately if required.

I'd genuinely like to hear from other Blinkit customers

Have you experienced something similar?

Did Blinkit refuse a refund and send you directly to the manufacturer?

Have you received a product that didn't match its listing/advertised specifications?

What happened when you escalated it?

Did Blinkit eventually resolve it?

Have you had similar problems with electronics ordered through quick-commerce platforms?

Please share your experiences below. If this is happening to other consumers too, I'd rather understand how widespread the problem is than treat this as just my individual issue.

And Blinkit, if you're seeing this: I'm not asking for special treatment. I'm asking for someone to actually review the evidence and address the refund request instead of repeatedly redirecting me to a manufacturer that isn't responding.

Is this just dirt, or could it also be something like faecal matter, and are the chips safe to eat? I've seen others post stuff like this on the community before, but no clear explanation on what it is.

I've ordered so many diet cokes in the past few months and yet I can't get this, I tried talking to the Blinkit customer care too, they have no idea about this promotion. It's available in my area too( does show up in stock)

So I saw these headphones on blinkit which stay pretty much out of stock often. Has anyone got these? I want to know well because these are not returnable.

I have more videos and ew man , sorry for the background I'm at a village at my relatives house , and istg my stomach is starting to hurt

[UPDATE]I’m thinking about joining as a picker since I’m doing high school online right now and have quite a lot of free time. I’m also learning cybersecurity on the side, but I’m considering taking the picker job full-time. Any advice? [UPDATE]: I posted on jobhai and some other apps I got msged by this dude This is the msg I spoke with and asked him to send it on wtsp Job Role

You must be responsible for collecting customer-ordered products from the warehouse shelves, checking the items for accuracy and quality, packing them securely, and preparing them for quick delivery.

Key Responsibilities:

Pick the correct products based on customer orders.

Check item quality, quantity, and expiry dates.

Pack orders safely and accurately. Label and hand over packed orders to delivery partners.

Keep the warehouse clean and organized.

Follow safety rules and company procedures.

Meet daily productivity and accuracy targets.

Work Schedule 9-hour shift (8 hours work + 1 hour break)

1 weekly off (not on Sunday) Salary & Benefits (as shown):

Approx. ₹16,250/month Overtime: ₹120/hour Performance incentives: ₹6,000–₹10,000 Night allowance: ₹1,500 ESI & PF benefits Yearly increment and career growth opportunities.

This role is suitable for candidates who are physically active, detail-oriented, and able to work in a fast-paced warehouse environment.

Earlier, I used to order snacks and munchies secretly from my family via blinkit. I simply deleted the order after it got delivered so it didn't show up in the order history. I ordered something last night and now there's no option to delete the thinggg.... (The three dots on the top right are replaced by this arrow which just shows the order summary)

Did they remove the feature? Or did they specifically forbid my account because I delete orders from history every now and then?

HELP ME GUYSS OR ELSE I AM COOKEDD...

I'm a hostel student and I'm totally drained now 😭. I've zero in my bank balance somebody plzz 😭😭

I tried mailing them and only got responses from bot.

So i bought Hershey whole almond chocolate, the outer packaging manufacturing date was different from the manufacturing date for the insude packaging even the LOT no was different . Attaching screen shots.

They mustve sold so many of these , people fetting sick not knowing why.

They want to make quick money pushing us deep into diseases like cancer with these expired products.

Share this with others, dont let them fool us anymore.