This is REALLY why I love St. Louis so much. It's raining at my house, temperature is 90 something, 75% relative humidity. On the bright side, the sun is shining brightly. I wouldn't trade it for anything.
We have a legacy 32bit ERP Application from 2006 which is highly specialized and would be a huge lift to replace, financially and practically. The application was originally installed as administrator on WXP Pro SP3. We migrated it to W7 Pro, installed as administrator, and the only issue we had was local users group Users's permissions to the Program Files (x86)\Installation Directory needed to be bumped to Modify.
Now it's installed on W11 pro 24H2 as administrator, and the shortcut to launch the application is placed on \users\public\desktop. The backend for the app is Oracle 19c. Client is 11gR2. The app compatibility settings are at default. It works fine for all domain users.
From within the app, you can run Crystal Reports (XI) and print, export (to different formats, Excel and PDF are the most common), or preview the report to the screen, and then print or export from the preview screen. This all was working fine under W11Pro 24H2.
Our Windows updates are not under house control, so they are applied sporadically. Since the suspected trigger event 25H2, we've gotten a few (less than 10) tickets, where the user A chooses to preview a report, the preview screen appears, and then Crystal Reports asks for any required user input data, the Print button is clicked, and that’s it. The application stops responding, turns white, and then must be task killed. We’ve tried enabling logging in Crystal Reports with reg keys, but haven’t succeeded thus far in getting it to create logs. The application doesn’t write any logs we can find to the event viewer, and the only event recorded says xxxx.exe applicaion stopped responding. Application hang.
Troubleshooting, user A can print and preview on other workstations without issue. We’ve determined that it doesn’t have anything to do with which report file is called, they all hang equally. We think the hang is triggered by a call to the oracle client and are trying to get the Oracle Trace File Analyzer to look at some trc files we found on the workstation, and will continue to work that. As previously noted the backend is Oracle 19c, the workstation client is 11g. The application uses the 2.xx version of OCI. The user A can directly Print or Export the report (any report) without issue. It’s only the preview function that’s causing the hang. But wait, it gets better.
If a new (to that workstation) domain user B logs in on the very same machine, it works flawlessly. If you copy user A’s data out and whack his profile on the machine, and log him back in, same result, it works flawlessly, so that kind of rules out something with the installation or configuration. Pursuing the theory that it’s in the user registry hive, we have tried comparison tools but the volume of data they dump is daunting. I haven’t fed it to an AI yet, and would rather not, but it’s not out of the question.
For background, we are a SMB with only about 150 endpoints and the IT Department is me, a co-sysadmin, and a helpdesk guy. Workstations are HP600SFF, and we do not believe it is hardware or resource problem.
Edit: I'm aware the app is old. The company is aware the app is old, and needs to be replaced. However it is running on modern hardware, with modern EDR behind a modern network firewall. It works perfectly (for now) on 90+ percent of the endpoints. I've made them aware that M$ could deprecate it out of existence at any time, but is not generally in the habit of doing that without giving due notice.
TL;DR: 2005 Application Embedded Crystal Reports 11.0 (XI) migrated from W11Pro 24H2 to W11Pro 25H2 works to print or export, but hangs on preview, but only for the normal user of the workstation. Works fine for new users or if you replace the user’s profile with a new one.
Is this a part from my Volvo S60 T5? It's a 2012 and we found this part under the front seat in the car and don't know what it is or if it goes to the Volvo or not I'd appreciate it if someone recognizes this and can help me. Edit: it's made of steel.
Phone starts to install update but then stops and puts a message up that the update could not be installed. AT&T says it's not an AT&T phone. Bought from China new, unused, factory fresh, etc, etc. I'm comfortable doing a manual update, just need a guide and help finding the update. Need to get to 13 or some of my financial apps are going to stop working. Already lost my Costco app. Any guidance appreciated.