
Advice as buyer, damaged item, off platform for return?
Hey all, I received a package, it was broken. Went through through the whole vinted process. Vinted declared the item wasn't packaged well enough and gave me a refund. The seller got nothing, no compensation. Seller wants the item back, but vinted said that if the seller wants it back I've to arrange that with them? Does that mean I need to go off platform to give it back to them??
Any advice appreciated. TYIA