Has anyone been scammed by Elkjøp/trustly ?
Very odd, paid months ago online via a payment option they offered trustly bank transfer. Bank transfer happened, appliance received, about 5000nok . I have payment marked as confirmed , can show bank transfer with cid- to elkjop
And now several months later they are hounded me for payment, first not received then maybe refunded, no proof yet , I demanded proof and now all details sent via email .
But honestly I checked and I haven’t gotten a refund, isn’t it their job to get it from trustly ? Are they going to send me a debt collection letter if I keep sending them proof I’ve paid it ? Or how does this work in Norway ?
I’m getting rather scared and annoyed;this isn’t some 50nok thing . I told them I’m not chasing down trustly unless they can provide proof of a refund but maybe I should push back harder I really don’t know what to do.
It seems more like some system glitch on their end but they’re being very pushy for me to pay AGAIN instead of looking into it