u/Realistic-Snow4650

Hello everyone,

We’d like to inform all KitDDM customers about an important update regarding our order processing.
Due to the current order backlog and a temporary slowdown in production, we have decided to temporarily pause accepting new orders.

This will allow our team to prioritize existing orders, reduce the backlog as quickly as possible, and resume normal operations before reopening new orders.

📅 Order Suspension
Tentatively from July 3rd to July 8th.
Please note that these dates are subject to change depending on the situation. If there are any updates, we will notify everyone as soon as possible.

📦 Current Orders
All existing orders will continue to be processed as normal.
Our team will continue working on all pending orders during this period.
QC photos and tracking numbers will be sent as orders are completed.
Orders affected by out-of-stock items will continue to be processed, and replacement orders will be created and shipped as usual.

This temporary pause is necessary to improve processing efficiency and ensure we continue providing stable, high-quality service.

📩 Contact Information
If your issue is urgent, you may contact us via Reddit DM. Please include only:
Your order number
A brief description of your issue

For all non-urgent inquiries, please contact us via email or one of our WhatsApp numbers, as these remain the fastest and most efficient support channels.

Thank you for your continued patience, understanding, and support.

— KitDDM Team

Hi everyone,
I’m considering buying a faulty PS5 for around €150, and I’d like some advice before I take the risk.
The seller says the console works normally in the menu, but it shuts off while playing games. It only happens during games, not while just navigating the system menu. The shutdown is sudden, like the power gets cut. There is no overheating warning or error message before it turns off.
After it shuts off, it can be turned back on immediately. When it restarts, it shows the usual message saying the console was not turned off properly.
The fan apparently spins normally and does not sound unusually loud. The issue is inconsistent: sometimes it shuts off after 5 minutes, sometimes after 1 hour, and once the seller managed to play for about 2 hours. The next day, the issue came back.
Important detail: the console has already been repaired before. The seller says the liquid metal was changed. The problem still happens after that repair.
It comes with the controller and cables.
From what I’ve read, this could be a dirty or failing PSU, blocked PSU vents, a bad liquid metal repair, or possibly a motherboard/GPU issue under load.
My questions are:
Do these symptoms sound more like a PSU/power issue or a cooling/liquid metal issue?
Is €150 a reasonable gamble for this kind of fault, assuming it includes the controller and cables?
What should I check first when I bring it home?
Would you buy it at this price, or is the risk too high because it has already had the liquid metal replaced?
Any advice from people who repaired PS5s with similar symptoms would be appreciated.

Hello everyone,

We’re happy to announce that operations are now gradually returning to normal.
Starting July 2nd, our factory has begun gradually resuming production and processing all orders that have not yet been shipped.

📦 Order Updates
All pending orders are now being processed in priority order.
Orders affected by out-of-stock items can begin receiving replacements starting tomorrow.
QC photos and tracking numbers will continue to be sent as orders are completed.

We sincerely appreciate your patience during this exceptionally busy period. This temporary slowdown allowed us to reduce the backlog while maintaining the quality and service that KitDDM is committed to providing.

📩 Need Assistance?
If your request is urgent, you may send us a Reddit DM.
To help us respond faster, please include only:
Your order number
A short description of your issue

For all non-urgent inquiries, please contact us via email or one of our WhatsApp numbers, as these remain the fastest and most efficient support channels.

Thank you again for your patience, trust, and continued support.
— KitDDM Team

Hi everyone,

If you are a KitDDM customer currently experiencing an issue, please send me a DM with only the following information:

Order number:
Issue encountered in a few words:

Please keep the message short and avoid sending extra details unless requested. I will try to escalate the issue and help get it looked into.

Thank you.

Salut,
J’aimerais avoir une estimation de mon PC pour une éventuelle vente.

Configuration :
Intel Core i5-12400F
RTX 4060 8 Go Gainward
32 Go Kingston FURY RGB DDR4
Carte mère Gigabyte H610M H V3 DDR4
SSD NVMe Kingston NV2 500 Go
SSD SATA 250 Go
HDD 1 To
Alimentation 600 W 80+

C’est un PC acheté chez Memory PC, j’y ai rajouté le ssd en sata et le HDD, ainsi que les 32Gb de ram que j’ai acheté après coup.

Le PC fonctionne parfaitement, il est propre et n’a jamais eu de problème.
À votre avis, je pourrais le vendre combien en occasion ? Merci d’avance pour vos estimations.

Hello everyone,

We’d like to inform all KitDDM customers about a temporary update regarding our ordering process.
Due to the massive increase in orders during the FIFA World Cup, our team is currently dealing with a significant backlog. To ensure that every existing order is processed correctly and shipped as quickly as possible, we have decided to temporarily stop accepting new orders.

📅 Order Suspension
June 25th – June 30th
During this period, no new orders will be accepted.

📦 Orders
All existing orders remain active and are being processed normally.
QC photos and tracking numbers will be sent within approximately 5–12 days.
This temporary pause will allow us to reduce delays and maintain the service quality our customers expect.

📧 Contact Information
Due to our WhatsApp account being banned, please contact us by email for any questions or order support. We will reply as soon as possible.
We sincerely appreciate your patience, understanding, and continued support.

Thank you for choosing KitDDM.
— KitDDM Team

Have you recently ordered from KitDDM?

- 📸 Share photos of your order and tell us:

- 👍 What you liked

- 👎 What we can improve

- 📦 Your shipping experience

Your feedback helps us improve and helps future customers.
Leave your review in the comments!

Due to a very high increase in orders recently, all processing and shipping times may take longer than usual.
We are currently experiencing a significant backlog, and we are working hard to fulfill every order as fast as possible.

📦 Orders & Shipping
Order preparation and shipping may take additional delays at the moment
Tracking codes and QC updates may also take longer than usual

📱 Contact Numbers Update
Some phone numbers are currently being restricted or temporarily unusable.
If someone asks or if there is any contact issue, please use these numbers for now:
+86 15728754805
+86 15767391495

⚠️ One of the previous numbers is currently under review and may not work properly.

Thank you for your patience and understanding.
We are doing our best to handle everything as quickly as possible.

— KitDDM Team

Hello everyone,

We want to inform all KitDDM customers about a temporary change in our ordering process.
Due to the massive increase in orders related to the World Cup period, our team is currently facing a significant backlog. To ensure that all existing orders are processed correctly and delivered as quickly as possible, we have decided to temporarily stop accepting new orders.

📅 Suspension Period
From June 4th to June 7th
During this period, no new orders will be accepted.

📦 Current Orders
All existing orders remain active and will continue to be processed.
Tracking numbers and quality control (QC) photos will be sent within approximately 5 to 10 days.
Our goal is to reduce delays and maintain the best possible service quality for every customer.

📧 Contact Information
If you are unable to reach us through WhatsApp, please contact us via email and we will respond as soon as possible.

We sincerely appreciate your patience, understanding, and continued support.
Thank you for choosing KitDDM.
— KitDDM Team