Applied for PIP. Now can't verify ID.
Applied for PIP. And it said I need to provide two forms of ID. Tried to do this process online but it said for all new applicants, you have to call. So I did.
And then they said they couldn't verify my ID as they don't have enough information. And that I now need to wait 14 days for a letter in the post with a code to verify my ID. They said I need to send the original copies of my passport and driving licence, which I'm not willing to do incase they get lost. Then and only then can my application be viewed.
Is this normal? Is there anyway to speed things up a bit?
Thank you!