Is this a scam
I am afraid we have been scammed at the point. Either that or we have had the worst customer experience ever. We ordered over a month ago, with an estimated delivery between 2-3 weeks.
I’ve followed up a few times and they notified me it was in backorder. Last Friday we received a ship notification and we were charged but when I track the item still has not even left California.
I’m seriously disappointed and terribly concerned I have been scammed at this point.
Is this normal for them? What should have arrived in 2-3 weeks is now on week 7 and now I’m supposed to pay for something I still have not received.