


Car hasn’t charged past few days
Hi all, I’ve been having some issues with our Ohme pro for the past few months really, since they updated the app and I now have to enter the car’s battery %. It also never gets the estimate right, meaning I have to manually change it.
Quite often I’ll plug the car in and forget about it, and it is selected to smart charge during 11:30 and 5:30am using octopus intelligent go’s cheaper rate. But sometimes I’ll get a notification saying charge interrupted and to check the wall box - which I did last night, usually an unplug and plug back in does the trick, but the past two nights it hasn’t.
I’m just wondering if anyone else has had this issue? Not ideal with the weather and now we’re left with 97 miles on the estimate range.
Thanks for any help before I call Ohme today. I’m hoping this isn’t a fault with the car (VW ID.7).