u/Scared_Web_1995

It should be so simple. If I have an HP printer, and I have issues with the printer, I’m not going to call Apple or Microsoft first. I’m gonna call the manufacturer. Are people this dense?

The amount of arguing people had with me because I would not troubleshoot their printer in depth or their ISP router is insane. It’s not in my pay grade to be troubleshooting all these issues especially when it’s the devices issue and if you can’t troubleshoot it, please call the manufacturer first. You’ll save time.

This may be harsh, but I don’t like paranoid customers. I really don’t. If you tell me a broad thing and I need to screenshare to see the error bc you’re exaggerating it bc I don’t understand and after I ask you to elaborate you make it more convoluted then imma just hang up. I’m not sorry about it. I’m not going to make you do something you’re not comfortable with doing, but just know you’re making it difficult with being assisted.

I legit do not give a fuck about stealing your credentials, or anything of the sort. I make enough money to sustain myself. These are the same customers that give their credentials to some scammers just fine. Make it make sense

Sorry for multiple posts, but I really don’t know what embodies people to call in while in the store. If you are in the store you can get assistance there. All you’re doing is bloating up the lines.

Why are some you mofos this stupid to call while you’re driving? I’m only here for one more week and the amount of ppl that call while driving drive me up the wall.

Wait til you get home before you become a fucking statistic or cause a wreck. Jesus Christ

I hate customers calling in and they just don’t SHUT UP when you’re trying to help. Like STOP SPEAKING PLEASE
You called for help, then let US help you. If not, go somewhere in fucking person PLEASE!

Signed my offer letter for a company in town and I’ll be making deliveries and helping bring appliances and some furniture into homes.

I’m going to be starting to actually workout and I’m putting in my two weeks, today, at Apple, through Transcom. I never thought I would fucking escape. I will never come back to call center work ever again unless it’s strictly chat only. This was 8 months of Hell and never again. Not for my mental health or anything. I def would want to just keep my insurance at the very least bc it’s good, but my new employer is even better

I don’t get people’s irrational reactions. Security, especially for phones, have increased tenfold because people are, not to be rude, not the brightest and get scammed easily let alone let their phones get lost, stolen, crushed, dropped in a lake, etc.

I’m sorry for the circumstance, but a lot of phone companies don’t want you to have just one device. It’s definitely predatory, and man it sucks ass when you can’t reset your password, but with people gaining access to people’s accounts, easily in the past, they amped up the security. Take it up with the companies, nothings going to change.

I want to give some tips since I’m prob not going to be leaving my job for some time and I’ll be at a year soon.

1. Always say “I’ll be happy to help resolve this issue”
2. Try to be soft spoken or just the “fake happy” voice. Being hella neurodivergent I can’t tell my tone. How I sound may sound dickish to someone else
3. Try to be human and relatable by whatever issue they’re having by saying “Oh, yeah, I’ve had this before.” (If you’re able to be human I know most jobs won’t let you.)
4. If people constantly interrupt I just let them finish until they’ll say “Hello”. This has worked wonders for me because sometimes they start humbling themselves.

Anyone else can add on if needed.

I’m sorry but I kinda hate when people start telling me about their health issues bc their password been forgotten. I don’t know what’s the purpose of telling me this..? I’m sorry, but I don’t really care? Everytime this happens they’re the most to interrupt me a lot. Like did you want help?

I don’t know what’s with these people falling for gift card scams and buying an Apple gift card, but they actively get frustrated when I tell em this has to be escalated and they need an Apple account for us to escalate it when it doesn’t work.

“I want my money back”

You can’t get your money back, it goes through the process.

This dude just starts yelling at me bc he wants his money back and I legit just told him I get his frustration, but there’s no need to start yelling. There’s not another way to do this process. I need people to understand that yelling at me will not make me bend the rules to create an account for you.

I’m going to be super honest, but I hate stupid people with smart phones. I hate “tech support” because most people just don’t need smart phones, genuinely. The amount of gift card scam calls I get should be studied. Or when people keep clicking on fucking Facebook redirects and they are insisting people took $1000 from their accounts even after reassuring them multiple times nothings wrong and to update their accounts passwords.

I’m sorry I’m just so tired of the sheer stupidity, truly. I really don’t think most people need smart phones because they’re just fucking stupid. “I don’t have a passcode” it’s 2026, a passcode unlocks your device, and even when I EXPLAINED IT AND BREAK IT DOWN TO YOU, YOU ARE STILL WILLINGLY STUPID.

Customer service is meant to spoonfeed stupid people bc they willingly become so fucking helpless and genuinely stupid. I hate that I’m becoming so mean, but I’m so tired and I wish I can get off phones or get a better job. I should be paid almost $30 for all the bullshit I deal with.

I’m going to be super honest, but I hate stupid people with smart phones. I hate “tech support” because most people just don’t need smart phones, genuinely. The amount of gift card scam calls I get should be studied. Or when people keep clicking on fucking Facebook redirects and they are insisting people took $1000 from their accounts even after reassuring them multiple times nothings wrong and to update their accounts passwords.

I’m sorry I’m just so tired of the sheer stupidity, truly. I really don’t think most people need smart phones because they’re just fucking stupid. “I don’t have a passcode” it’s 2026, a passcode unlocks your device, and even when I EXPLAINED IT AND BREAK IT DOWN TO YOU, YOU ARE STILL WILLINGLY STUPID.

Customer service is meant to spoonfeed stupid people bc they willingly become so fucking helpless and genuinely stupid. I hate that I’m becoming so mean, but I’m so tired and I wish I can get off phones or get a better job. I should be paid almost $30 for all the bullshit I deal with.

I hate customer service

I love working from home, I hate customer service. I been in this line of work since I was 16. Never progressed anywhere. I didn’t finish college and I still don’t see a point to. I plan on picking up a trade, but sometimes the pessimism gets to me and I don’t see the point. I am tired of working technical support for technological inept people.

It will be the small minute shit that people call about, but would rather just call, and then over explain that they used ChatGPT and start antagonizing me and being rude to me whenever we have to do even more troubleshooting.

“I don’t want to stay on the line long” when I have to isolate the issue
“I already done these steps I want my phone fully replaced” when the phone doesn’t qualify for a replacement

The worst ones are people, that put subscriptions on, forget about it, then act like fucking victims when they were charged and have the audacity to fight when I’m explaining information, constantly interrupting me, flinging slurs or insults. At least the decent part about this job I can just hang up when they do this, but this shit is exhausting. I’m sorry, but I genuinely can not stand working tech support with elderly customers especially. Please give them flip phones for the love of GOD.

I’m an artist, I would LOVE to just draw all day and night, but it is NOT sustainable, unfortunately. I am trying to ride this job out until I can get a new one and start stacking my funds and then just fucking leave. Idk what else to apply to bc I’m just tired. I have been doing leadership positions in most of my jobs and I just want the economy to just crumble or wages be fucking raised, but I doubt that will happen in our lifetime.

I’m sorry this ramble was all over the place, but I’m fucking tired of customer service. This shit is infuriating and getting to me mentally. I should be being paid over $25 an hour for all the bullshit I gotta deal with

I personally thought I’d never have a bad roommate story, but here we are.

TLDR: Roommates financial incompetence puts so much stress onto me I felt that I was living on my own again.

My previous roommate was only here for two months before I had to kick him out due to his poor financial decisions and not being able to manage his money, which put me in such a financial bind that I still am grateful to remotely have a roof over my head. He thought that giving me money, over time, was cost effective and I told him rent has to be on time because I also have to budget for my own bills to pay for, and if they aren’t it disrupts the flow so terribly and causes me to rack on late fees and my apartment complex is annoying with those fees.

He is 26, and I’m 28. I decided I needed to get a roommate because rent is expensive and I wasn’t able to keep doing this on my own. Used a roommates website and found the dude. His listing said he can pay about $800 a month. Cool cool. Met him, had him come check the place and he only lived 5 mins away. Ok, cool. Dude and I vibed together with similar interests. Loved that. Had him move in closeish to March. Wanted to be nice and just have him start paying for March and not worry about prorated and went over all the costs of his much everything would be, PRIOR to him moving in. Had him apply at my complex, but the company, my complex is under, is just not great at communicating (the company is getting sued so that’s another story), but I did go through the right channels to at least getting him added on.

What he didn’t tell me is that he was practically working part time hours, and what I didn’t do, which I am now doing in hindsight is asking for paystubs PRIOR to people moving in to avoid this same scenario. He also had a cat that wasn’t fixed since December of 2025(this will be relevant later)

First month rolls around, my car needs a repair. He offers to help pay half. I didn’t ask, he just offered, sure. Then after I bring the car, suddenly he’s “I only have money for rent and not the car.” Ok, that’s fine, friends help me pay for it with my half and the half he was going to pay. Gets to early March, he gives me $550. Rent, between both parties, is $630 a month without utilities included, with is about $805 per person. So I was just blinking and asked him where the remaining was “Well, I don’t have it”.

Okay, red flag number one. I should have kicked him out then and there, but I wanted to be nice and just give him a chance. I’m unfortunately a very nice and kind person by default. In my panic I cancelled a preplanned trip that I had planned months in advance and the room was non refundable. Lost money there and I already took off of work months in advance since I used to not have weekends off so 24 hrs of work gone, didn’t have enough PTO to cover that so I took unpaid. I still went and my friend helped me out, and housed me in their hotel knowing my situation, but when I came back picked up overtime to catch up with payments, since, after paying my car repair, I was short a few hundred still.

First talk happened. Told him to not be a people pleaser. If you don’t have money, please don’t offer to help me pay for big expenses. Set a boundary of what he could pay me, which would just be gas, for picking him up to and from work, and just worrying about rent, utilities, and internet, and splitting groceries when we went shopping for the home. He admitted he wasn’t working a lot of hours. Wish that was told to me prior to moving in, but it’s fine. Advised him to ask for more hours. Okay, cool, he would do that and the first talk went well. He said he’d do better. I held him to it.

As time went on his unfixed cat became another problem in the house. The cat sprayed numerous times on my stuff and in the house in general and I had to constantly harp on him to locate a vet bc this cat needed to be fixed. Come to find out he had this cat since December. In that time and moving in, he didn’t set money aside to fix the cat. We have plenty of humane societies that are not expensive here and he’s definitely a first time pet owner and tried my damndest to have patience and teach him about cats since I have 3, that are ESAs, myself, but he just would never call vets or look around. I helped him look for vets and I even offered to help if he was struggling with coming up with funds and offered to pay not only half, but full.

He finally schedules an appointment after me parenting him to do so. The appointment is coming up and I found out he invested in a Switch 2 to put on a payment plan, and I harped on him for that. I had told him I took 90% of the cost for March because he shorted me rent, and I had picked up a shit ton of overtime and unfortunately had to take out my DailyPay so much to cover multiple bills making me be practically broke on Payday with nearly nothing. He assumed we would be financially stable. I told him we weren’t, and investing in a switch 2, when your cat needed to be fixed first and foremost, is not a smart decision in the slightest and I rescinded my offer to help him pay for the cat and advised him to give the cat to a foster because his priorities were all the way messed up.

Rent is still late and I advised of a game plan of him, since I had told cover a majority of rent for the previous month that he has to provide me his paycheck, in full, which he told me was going to be $1200 for April. I felt that was fair to rectify what hell he’d put me through with having to cover nearly everything for March. Come April I didn’t get that amount. He gave me a lil over $700. I asked him where’s the rest and he rolled back his word saying “oh I meant x amount this week, and x amount another week”. Red flag number two. The late fees starting to pile up. Not good, I need to start getting this dude out and get someone else. He tells me that he had just started working full time. So from the first talk, in early March, to early April you’d been working part time? He admits to me, yes. That won’t do, not in this economy.

Told him, “I’m sorry, but giving me money over time, and not on time each month is not going to work or be cost effective because shorting me, and I have to take out of my daily pay to cover remaining expenses to make us not go homeless, and I have barely anything for the next month is just going to keep putting us more and more behind and I need to find someone else that’s on time”. He started to whine and beg to stay. Says that he makes $13/hr and he can’t access his pay early like I can. I told him time and time again it’s the matter of budgeting and I’m not sure what else dude was doing besides eating out every day because he just would not eat left overs I cooked, and I’m a pretty damn great cook lol. I don’t like accessing my daily pay as I would like to see my paycheck, in full, hit my bank account, for once. (I make 17.31/hr). So it’s a bit more, but I been able to sustain myself without a roommate for a long while.

Right as I was kicking him out he was admitting to me how financially irresponsible he was and he needed to pay his bills first and foremost that’s why he didn’t give me his full half in March. While understanding I told him this living situation couldn’t continue and I’ve had open communication from the beginning. Told him that I didn’t force him to move in and he could have communicated from the get go. “I don’t like troubling people with my problems”. When your problems start actively affecting my finances, then it’s a problem.

Gave him some time to move out. He thankfully got the cat to a foster. As I’m writing this, I am STILL finding cat piss in my apartment and I do now have a competent roommate. I truly do think he was stupid and he just doesn’t know how to navigate living with people and understand the sense of urgency that we could have went homeless as this whole situation could have made me lose my jobs with how many breakdowns I was having just from the stress of finances, and actively looking for a second job to work somewhere, part time to help cover rent. I do think he was, whether consciously or not, was abusing my kindness and taking advantage of me. He has family in town, I don’t. I don’t even talk to my family because they are extremely toxic.

I’m just happy I am not without a home or I would have lost my job, my income, everything because of this dude. I just needed a place to just let this all out. Thank you for reading.