Rizta S charging extremely slowly
Hello folks meed your help pls
I have an Ather Rizta S and recently noticed that it seems to be charging much slower than expected.
Today I decided to track it:
- 2:05 PM – 32%
- 3:06 PM – 41%
- 4:07 PM – 47%
- 5:10 PM – 52%
- 5:46 PM – 55%
- 6:19 PM – 59%
- 7:42 PM – 67%
So it has taken 5 hours 37 minutes to go from 32% to 67%, only a 35% increase.
Yesterday/previously, I also left it charging for around 10 hours and it still wasn't fully charged.
I got an electrician to check the wall socket/supply and he says everything is fine. The charger brick gets warm/lightly hot but nothing extreme.
I also called Ather support. They asked me to reboot the scooter by holding both brakes + start button for around 30 seconds. I did that at roughly 59%, but charging still seems slow afterwards.
The scooter shows that it is actively charging and I don't see any Optimised Charging/slow charging setting
Does this look abnormal, or am I missing something? Could this be an issue with the portable charger/BMS rather than the battery itself?
My daily commute is 62km
Model delivered 10 days ago
Please assist
Live in Bangore
Commute from Anekal-Jayanagar-Anekal