Bulk card buyers: confirm the five-link limit before depositing money
I deposited approximately ¥130,000 into my Sendico wallet while planning to purchase 93 different trading cards from two Japanese shops, Cardrush and Yuyutei.
When I asked support how the purchases would be handled, they confirmed that I would need 19 orders, costing ¥9,500 in purchasing fees. They also confirmed that each group of five items would be purchased through a separate shopping cart and checkout, even when buying from the same shop.
I did not understand this restriction before funding my account. The five-link limit, separate-checkout requirement and resulting fees should be prominently explained before customers deposit money for bulk purchases.
Support answered my questions, but their answer revealed that the purchasing arrangement was much less suitable for my needs than I had expected. I have not placed this bulk order.
If you collect trading cards or want many different items from one shop, get written confirmation of the number of orders, total purchasing fees and domestic shipping charges before depositing. “¥500 per order” does not tell you much until you know how many orders Sendico will require.