u/SniperMeat

▲ 6 r/myq

New App Frustrating

I’ve been using MyQ for years. Have loved the features, and one in particular.

My wife often leaves the garage door open by accident. So getting alerts when it’s been open for a specified amount of time has been a lifesaver for me. When I get the alert after the door has been open for say,10 minutes, I can close it remotely.

But the app updated a while ago, and that functionality is gone. Yes, I can set a reminder and it will let me know if it’s been open for 10 minutes. But it also notifies me every time the garage door is opened. That makes it effectively unusable because I get about 30 notifications a day.

I just spent 30 minutes on the phone with customer support and they just told me it’s no longer an option. Why would you change a functionality like that in the new app? This seems like something that should be fixed and could be done very easily.

Anyone else been frustrated by this?

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u/SniperMeat — 9 days ago