What is going on with customer support??

Update: Hers customer support is now actively ignoring all my messages and refusing to respond to me. I’ve found a platform called Push Health that approved my metformin script within a day and I don’t have to pay over $400 just to get medication. I pay the pharmacist cost of $16 and get the real thing. It was incredibly easy and they have a huge online library of pharmaceuticals available. I highly recommend anyone looking to switch look into Push Health.

I was a former customer but left due to the cost of Hers being so high. I decided to come back because I wasn’t happy with the results of the new service I was using and when I tried reactivating my account, the NPs and PAs were giving me such a hard time about getting back on my old metformin prescription, even though I was willing to go on their new ridiculous membership fee schedule and pay even more.

They then approved the medication after I said I was going to just quit and leave. Over a week goes by and I hear nothing, no shipping update, nada. But they were more than happy to charge me the full price of the meds plus two months worth of membership fees. Now they are saying that my prescription was cancelled and refunded under the billing section, when it never was, and when I tried speaking to a representative, they said I didn’t give 48 hours notice, when they were the ones who cancelled my prescription?? Oh, and by the way, they put my next order wouldn’t be until NOVEMBER 2.

This is such a clusterfuck, I don’t understand how badly messed up this got. I am so beyond angry with Hers and they’re trying to bull$hit and say they deserve to keep my money when they never delivered a product or rendered me a service. I’ve already filed a dispute with my bank, but please if you are reading this and considering signing up, please reconsider. It’s not worth your time or frustration, nobody should be treated like this. It’s absolute robbery.

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u/Soft_Presentation412 — 10 days ago

Does anyone else get grossed out by anything birth-related in tv or movies?

I do feel kinda bad saying that I get this way, but whenever I see a birth scene on tv I get viscerally sickened and grossed out. Like it literally makes my skin crawl. I don’t know why, but I just hate seeing it. It’ll immediately ruin any good movie or tv show for me if there’s a birth scene. Same with a pregnant character, they just annoy me lol.

Like I’ve noticed Seth McFarland absolutely has to have some fetish because he’s made so many episodes of American Dad and Family Guy with the main characters being pregnant and having birth scenes that it ruined the shows for me cause there’s just SO MANY. And yesterday I started watching this movie called The Mortician Collection because it had good reviews and I had to turn it off cause it was god awful and had Jacob Elordi as a guy who gets pregnant with a monster baby and now I can’t look at him the same. Pls someone tell me I’m not alone in this lol.😅

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u/Soft_Presentation412 — 15 days ago

Charged for switching kits?

Hello, I had read a couple of comments on here that people who switched kits weren’t charged by hers for changing, but I was charged for switching. They already gave me a hard time about switching even though I didn’t feel any difference on the current medication they gave me, so I’m a little scared to reach out to ask about being charged when it seems like other people here have not been. Does anyone know what the rules or stipulations are about being charged for switching kits?

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u/Soft_Presentation412 — 20 days ago

Does anybody else get their orders shipped by this UniUni company?

I like to order from Bucked Up’s website if they have a good sale or new flavor drops that are online exclusive, but my last couple of orders have been shipped using this company called UniUni, and they’ve been slow as hell. I live in NY, and before they used FedEx, which wasn’t any better, but I’ve noticed that my tracking info never updates correctly and the delivery dates are always wrong. Does anybody else get their orders shipped by this company? What’s your experience been like?

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u/Soft_Presentation412 — 1 month ago
▲ 1.9k r/childfree

Pre-cancer diagnosis and the OB/GYN wouldn’t do surgery because “I should consider having at least 1 kid”

This story begins the week of Christmas 2024. My mom had just passed away from cancer, and my siblings, dad, and I were in our favorite family vacation place we’d gone to for 20+ years to scatter her ashes. That same week while we were supposed to be doing this, I got an email with some really devastating test results. I didn’t tell my family only because I didn’t want to ruin our trip and make them upset, especially after losing our mom from the same $hitty f*cking disease.

Few weeks later, I see a revolving door of OBGYNs over the course of a month. I’m absolutely terrified, because I just lost my mom to cancer. I do write medical articles for a living so I read a TON of medical research and journals and read that having one of my reproductive organs removed would completely eliminate my risk of the cancer developing and spreading. I had an appointment with one of my handful of OBGYNs (who of course was pregnant), and brought this up to her, because I needed to have surgery anyway to remove the cancerous cells, so why not just take the whole damn thing out? I don’t want kids. She looked at me like I had 10 heads-not 3-and asks me if I have any kids. I say I don’t nor do I plan to have any, and as she’s already aware, my mom JUST DIED OF CANCER, which is why I’m bringing this up. She immediately shuts me down and says I need to rethink this and to please think about having “at lease one child, just one!”

I left the office so angry and feeling so disrespected and dismissed. And to have my choice to do what I want with my body be disregarded by another woman that is supposed to be unbiased and take an oath to provide me with care? I’ve fortunately have not had any signs of the cancer returning, but it’s always in the back of my mind what if it does come back and that was my chance to prevent it from returning? Wanting to be childfree isn’t always a lifestyle choice, sometimes it’s a health issue, and to have reproducing prioritized over my health just made the thought of having kids even more sickening to me because of her.

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u/Soft_Presentation412 — 2 months ago

My coworkers are annoying af

I work in a very small department with parents of a kid of literally every age, ranging from newborn to just out of college. I (34f) am the only person in the department who is married without kids, with the exception of one kid who we just hired fresh out of college that isn’t in a relationship, but I digress. When I first started working there, I was still engaged to my now husband and constantly asked if and when we were gonna have kids, which I have been VERY open about that I don’t like kids and don’t want any, and yet one coworker (a dude no less) keeps harping that “I’m gonna change my mind”, and my manager weirdly tries to relate to my not wanting kids by acting like she never wanted to have a kid, but will only ever talk about her kid to the point that it’s just obnoxious and all we ever hear about.

I’ve also explained to my coworkers that my husband works in the restaurant industry and is never home. We like to joke that if you’ve ever seen the show The Bear, that’s literally our life. He works 50-60+ hours a week and is opening his own place, so we don’t have the time for a family. We’ve seen firsthand how hard the restaurant industry is on young families, and as somebody married to someone in the business, I don’t want to be the sole caretaker of a kid I don’t want, and no matter how many times I explain that, they don’t seem to get it and just keep asking when we’re gonna have one anyway.

My dad also never wanted to have kids and it was VERY obvious my whole life until my sibs and I were grown, it wasn’t until then he liked being around us. And my parents always put their careers first. So in mine and my husband’s lives, our work comes first. I don’t blame or resent my parents for it. They provided me with a very fortunate life and childhood full of experiences many people wouldn’t normally get to have in their lifetimes, and it’s made me into the hard worker I am today.

I love my freedom, my ability to spend my money on what I want, go to the gym, sleep in, have a life, watch whatever I want, eat what I want, go where I want…you get it. I have two dogs and I view and treat them as my kids. I’ve worked hard and bought a new, nicer brand car that I’ve wanted for a very long time. I couldn’t have that if I had to shell out $3k a month for daycare. My coworkers and I went out to lunch and I gave some of them a ride and one of them commented on the features that their kids would be jealous and another called it my “child-free money” car. Sometimes I feel they’re trying to make me feel bad for my decision, like I’m being selfish for choosing what I want. I wish they would just let me live my life and respect it for what it is and leave me alone lol. Thanks for letting me rant.

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u/Soft_Presentation412 — 2 months ago