u/Suitable_Release_464

My worst nightmare, Well the call center I used to work suddenly The company closed . And they tell us on Friday go to work like normal day but....

Divide us for groups like how many months or years you work, take our cellphone, refuse to let's us go out the room until 5 hours..

Then from time to time the supervisors or admin just check out.

When they told us first the owner of the company cried "the company have no money", the almost no one cares.

Then the second round, go some legal representative of the company and act like it's was our fault and said the same thing "we don't have money, you can take some computer and a chair" the computer and chair are all of them in bad state. they proposed also random less money than we work for m them...

Then they said to us , that they call us individual at monday.

They practically try use begged us for what is legally pay us...

But they never announced that they go to bankruptcy on the official page or media, even today no a word

I chosen my vacation with two months of anticipated, my vacation star from 23 June to 07 July.

Now today HR Change to the vacation star like these two days work , one days vacation, next week one day work one day vacation, and so on until complete 8 days on vacation on the month

On my call center, they have some rules Before you submit a report , you need a approval and a signature from you supervisor You need register you call during the call, if you hangout then register in 5 min If the client refuse help and ask for the Supervisors, you need escalated. If you don't then sanctions Where I work all the Supervisors are on the cellphone, take multiple breaks, laugh really loud, go to shopping, or eating. They everywhere, except work . And if you interrupt them they get annoyed, respond when they want or just ignore you. Is in every call center like that?

On my call center, they have some rules

1. Before you submit a report , you need a approval and a signature from you supervisor
2. You need register you call during the call, if you hangout then register in 5 min
3. If the client refuse help and ask for the Supervisors, you need escalated. If you don't then sanctions

Where I work all the Supervisors are on the cellphone, take multiple breaks, laugh really loud, go to shopping, or eating. They everywhere, except work .

And if you interrupt them they get annoyed, respond when they want or just ignore you.

Is in every call center like that?

How is supposedly an agent work with smiley face and positive, like the eh say it...

If the Supervisors constantly have swings moods, they say it "if you have a personal problem leave on you house, you have act professional" ...

Then the Supervisors and sometimes the HR act like teenagers with constantly changes moods ..

But if I respond, or Drawing my limits they act offended...

Is even more stressful because some agents just accepted and other stick to that kind supervisor or RH waiting for some kind of benefits