Would you dispute these purchases?
Disclaimer- very new to reps. The learning curve was quicker than shipping from China😅 so now I'm getting some less than stellar bags in the mail that I ordered a month ago.
However, the 2 bags I received yesterday are more of a quality issue vs passing as authentic. They were under $100 so I knew I wasn't getting anything top tier, but these are bad even for a mall bag. I did request photos from the seller and these issues weren't in those photos. I low key expected bright red glazing (prepped and ready with my copic marker😅), but not this level of nonsense.
The first is a catogram speedy. The cat tag was cheap af but the bag itself isn't bad...except the handle tabs...they have this red line on them. That was not in the photos provided by the seller. I wouldn't want to wear it out looking like that. And if that had been present in the seller photos, I would have never bought it. But if the price point explains the bad handle tabs, I can live with that.
The 2nd is the neverfull- it arrived broken. One of the side straps isn't completely attached. Plus the piping along the bottom is joined together right at the front of the bag when it's worn inside out. The pouch it came with also has messy edges. This one will be my work bag (humane society) so I didn’t want to spend a lot of money on it, but the photos did not show the joining in the front of the bag or obviously the broken piece. Also, for what it's worth, the glazing in the seller photo looked good and not Louboutin red, which is what I got.
The seller also offers a high tier version of these bags and I'm thinking they may have photographed the better versions?
The seller offered me a max refund of $10 when I tried to settle with them first. Each bag was about $90 shipped.
Again, not expecting top tier, but also not expecting a broken bag.