u/TiredSoul92 — reddlx

Anyone else having spectrum cap their speeds in the middle of the night recently?

This post is only for those of you who primarily do all of their internet heavy lifting between 1am and 5am, or generally in the middle of the night instead of "normal hours"

I'm in the Cypress area, and the last couple of nights I've been getting speeds that are just below 70Mbps instead of my rated 400Mbps.

The first pic was taken at 1:45am this morning and the second pic was taken at about 30 minutes ago. I do have a tech coming out to check it out, but it just seems odd that this cap only happens in the middle of the night when no one is on, instead of when you'd expect it to happen like 6pm when everyone is online at the same time after work/school.

This is a new thing and i've never experienced this before in the 7 years of having Spectrum internet.

What's y'alls experience like recently?

u/TiredSoul92 — 1 day ago

▲ 0 r/Spectrum

Just trying to see if others experience the same issue as me, recently.

Idk know if other have experienced this, so I'm just trying to see what others have to say about it. I do have a tech coming out tomorrow, so i'll get to the bottom of it, hopefully anyway.

The issue:

In the first pic, that was my speed at about 1:45am this morning, and the second pick was taken a couple of minutes ago. This is the 2nd day of running these tests and checking to see if It was a one off or if it was a legit issue. Yesterday had similar results.

I am documenting these speed tests to make a complain if the issue isn't solved after tomorrow, though I'm hoping that it doesn't come to that.

I work nights and usually only use my PC during those "off hours" when the world is asleep. These hours are when I play games, stream TV/Movies, and in the case below download games. This is when I do all my internet heavy activities. So this is a pretty large disruption to my "off work" hours.

This is a new issue i've never see or had before (not including random outages), and it seems odd they'd randomly start doing it now.

Anecdotal, but my buddy wanted me to redownload a game we hadn't played in a long time (through Steam), and usually it only takes about 30ish minutes to complete, when I saw that it was only downloading at 65Mbps I tested another game outside of steam to see if it was them capping me or if it was Spectrum. Sure enough Riot, and Ubisoft all reported download speeds (tested at different times, of course) were reading out at 65-68Mbps download.

What's been your experience with stuff like this?

u/TiredSoul92 — 1 day ago

▲ 0 r/steamsupport

Is my ISP or steam capping my download speeds to 65 instead of my rated 500? And why would it be capped in the middle of the night over during the day??

This is an odd thing and new to me as I've never had this problem before.

A buddy of mine wanted me to redownload a game so we could play it again, and i figured it would only take about 20 or 30 minutes like all my games tend to take.

During the early afternoons (or during the day in general) Steam downloads things at my rated speed. No issues.

in the middle of the night between 11pm and 5am download speeds are capped at like 65 instead of 400.

I checked my settings, restarted my router/modem and all my settings in both steam, and on my PC have nothing that'd prevent my speeds being capped at 65.

My configuration hasn't changed in over 3 years. I'm running an M.2 NVMe SSD, and using spectrum for my ISP, and a speed test from spectrum shows I have no issues and operating like normal.

I haven't used the VPN as I don't have one outside of a browser one (Duck Duck Go), but i'm sure I can start a free trial on a more official one and see if anything changes.

Seems like the only posts about this issue are from 2 to 4 years ago, and almost (see the above section) none of the suggested fixes worked or aren't relevant to me (not relevant meaning they were using a Linux system and I'm on Win11). Googling this told me everything I've read already searching through posts about this topic. and most are generic in that they're talking regular use, and not in the middle of the night like I am, which makes most of the info quasi "not relevant" since I'm operating during off hours for a large chunk of the population in my area.

Part of me thinks it's spectrum because it's anything I'm downloading. From Riot to Epic. Capped at 65, but again, spectrum doesn't have anything about capping speeds during specific times, so idk. I don't know how any of this works and I'm just confused and frustrated as to why it's basically backwards for everyone else except me.

If anyone has any guesses, I'm all ears.

EDIT: So I don't know why it didn't work the first time, but my usual first step in figuring out why my internet is so slow is unplugging my modem and router, waiting 30 seconds, and waiting for it to reconnect. I did that tonight once I got home, but did it again (a couple of hours later) and it's back to normal.

Still no idea why... but whatever, it works now...

I learned some things about my ISP, and I learned there is a difference between MBps and Mbps. Same letter, different unit of measurement. Who knew.

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u/TiredSoul92 — 3 days ago

▲ 1 r/techsupport

I need to find the model number of my Inland M.2 SSD.

I've googled, I've tried every method but I cannot get anything other than "PCIe SSD"

CMD, Powershell, Device manager... nothing.

No name, no model number, just "PCIe SSD"

It's an Inland 2TB, but I don't remember the Model number I have, and the only other way to figure it out is to tear apart my PC.

Please tell me there is another way that'll tell me what it is...

reddit.com

u/TiredSoul92 — 5 days ago