r/steamsupport

I lost my Steam account and requested account recovery. They asked for my SteamGuard code, which I don't have. They asked for proof that it was my account, and I showed them an invoice for games purchased on Steam, but they refused. They said I needed a different code—the card numbers I used for the payment—but my card is very old; I replaced it and it's lost. I don't have a copy of it. I asked them for another solution, but they refused no matter what. I really want to file a complaint with Steam

UPDATE2: re-seated the second m.2. looks like it the tiniest amount at an angle but it cant be more straight. a nano line of the contacts are visible still. not sure if its less than before. the dirive was and is secured with a screw on the other end of it.

to re-seat the drive i had to also re-seat the graphics card and while i was at it i cleaned off dust. quite a bit on the outside filters but not much inside. and pretty much nothing on the mainboard and around the m.2.

booted it back up and the second drive is back alive ... .

UPDATE1:i restarted windows and now it can't see my second drive. steam is on that drive too. pretty new 990 pro m.2.

My steam just closed itself. All processes gone in task manager details. Clicked on steam once to start it up again. Nothing happened. Waited some time and clicked again. Still nothing.

Hi, I recently got some old physical games from my late uncle. One of them is Call of Duty: Infinite Warfare Legacy Edition, which came with Call of Duty 4: Modern Warfare Remastered.

This is very important to me and I urgently need help as it is a family keepsake from my uncle.

The problem is that the Steam key included with the game was already redeemed around 10 years ago on an account that I don't have access to.

I still have the original physical disc, case, and the key. Is there anything I can do in this situation? Would it be worth contacting Activision or Steam support and explaining that I inherited the physical copy from my uncle?

I also have some other physical games that were meant for Steam but don't seem to work without a key, such as Call of Duty: Black Ops and Call of Duty: World at War.

Is there any legal or proven way to activate or recover these games if I have the original discs but don't have the original Steam accounts/keys?

How to login to steam without recovery code and authentication code.

I don't have access to my mobile steam

But still I have logged in into my pc.

Please help me.

me and my friends steams are in offline mode is there a maitence or something?

The past couple of weeks I've been trying to download monster hunter wilds and every time I attempt to download it the download will hit a peak and begin to drop until both steam says that i have "no connection" and my computer will just cease to use internet even tho my computer is still connected to the internet.

i have found that games under 30-40 GB will download fine but anything over that begins to run into this issue i don't know what to do and I'm really hoping to get this fixed so i can play MHW

since about a week ago I've been encountering multiple issues with my steam installation:

- games may take an upwards of 2 minutes to run, and until then, they are stuck in a "Launching..." state.

- games sometimes fail to sync their data with steam cloud and end up with an out of date cloud state.

- games either don't show achievements at all (one of the widgets on the right if you go to game's library page) or show them as if they all have a 0% global completion rate.

- had this error in Dota 2 yesterday: "check your internet connection. unable to download network confuguration from cdn". couldn't connect to a match. resolved by deleting everything from the Steam folder on my PC and letting it download fresh files.

the only thing I can think of as causing all this is that I started using a VPN, but it is definitely not on when I'm playing games, it is not constantly on and I only use it when I need to. help me solve this please

a lot of the steins;gate games were on sale so i bought them with the steam app on my phone

i WAS charged, but i didn't get any emails, nor is it in my purchase history and (obviously) not in my library

in fact the games are still in my cart?

has stressed me out a little since i did put a decent amount of money in lol

Every time I change the account password I can no longer login with the new password due to e2 and e84 errors and other errors. Could you please fix that system? I have even to kick out the authenticator because I can not log in to the Steam app either after the password change.

What is wrong here? It is not even possible to contact the support due to this bug.

I'm trying to play Rainbow on Steam, but the game can't authenticate the game. Can anyone hel with this issue?

Hello guys I made a post earlier about not being able to launch my games here goes the summary. I took my PC to my uncle's house I was not able to open up any of my games in my library while being attached to his internet. I brought my PC back to my home I have gigabyte internet and my PC still would not launch my games. I have done all the obvious stuff that you should do. I have even looked at other people's posts trying to figure out if that solution would work for me and trying it out. I'm still in the same spot to where my games will launch but they will crash after launching. My initial thought was it has something to do with shaders. Or the sequence of confirming the files for the games. And I only have two games that'll launch and plays all the way through Warhammer 40K bolt gun and Space Marine 2.

bf6 updating

Speed test

https://reddit.com/link/1vrnicc/video/wb0tonixl4kh1/player

Yesterday, around 10 PM, someone got into my Steam account and bought a gift, sending it to another account. Obviously, I got really worried, so I immediately removed my card from the account, changed my password, and changed my email address.

Unfortunately, the money had already been spent, so I contacted Steam Support. In less than 3 hours, I received my money back. The only thing I had to do was provide some evidence, such as my login history. In my case, I found a login from someone in England who had accessed my account. I also noticed that around 10 people had been added to my friends list that I didn't know, so I blocked them all.

I sent all the evidence to Steam Support, and they refunded the entire amount.

My only question now is: what else can I do to make sure this doesn't happen again?

Finally, I want to say a huge thank you to the Steam Support team for helping me so quickly and giving me my money back. I really appreciate it! ❤️

So I do a lot of trading because I play TF2 and CS. However, Steams automated detection keeps locking my account due to “Suspicious activity” being my account being logged in at a location a little over 100 miles from me. The thing is that my mobile authenticator always shows in that city. Each time I’ve had to “recover” my account now, it’s always been for the same reason from the same place. It’s happened 5 times now and it’s starting to get more frequent. I just unlocked my account 17 days ago. Today I got locked again.

Has anyone dealt with this before or have any idea how to prevent this? Is there a way I can reset the location on my authenticator so that it’s more accurate?

Any help is greatly appreciated.