Is my payroll department insanely outdated, or is this just what payroll is like?
I’ve been working in payroll at a community college in California for about 5 years now, and I genuinely can’t tell anymore if I dislike payroll itself or if our processes are just extremely outdated.
We use Ellucian Banner as our ERP, but almost everything around it is hyper manual.
For example, all 300+ classified employees still submit paper timesheets every month. I have to physically gather them, print supporting docs, alphabetize everything, code them manually, and enter data into spreadsheets so it can eventually be uploaded into Banner.
Beyond that, basically everything else involves:
• pulling reports manually
• exporting data into Excel
• manipulating spreadsheets
• reconciling things by hand
• building workaround processes because systems don’t talk to each other
There’s very little automation.
Even small process improvements feel impossible because IT doesn’t view payroll workflow modernization as a high priority.
This is my first payroll job, so I honestly have no baseline for comparison.
Is this just how payroll is everywhere? Or is this unusually outdated/process-heavy?
Curious to hear from people in payroll, HRIS, finance, or higher ed specifically.