Help understanding billing (Open plus, FLEX)
I’m trying to understand the billing system and how distance and hours affect it when using FLEX cars.
Sometimes I’m charged a distance feee and sometimes it’s $0 even if the distance is similar.
Sometimes I’m charged more for less hours too. Does distance raise the cost more than hours?
Here are 2 trips I’m comparing:
Trip A: Tuesday 9:02 PM - Wednesday 12:18 AM. Duration: 3 hr 16 m - $30. Distance: 62 KM - $17.98. Fees: $5.11
Trip B: Saturday 1:14 PM - 5:51 PM. Duration: 4 hr 37 m - $21.38. Distance: 32 KM - $16.32. Fees: $6.66.
Why was my hour charge more for trip A than trip B is it was less time? Is it because I used it past midnight? Why are my distance costs so similar if I did double the distance for Trip A? Why am I sometimes charged no distance? I tried to read the website, but I’m still confused.