u/Unlucky_Interest98

Extremely frustrating issue. I honestly don’t know what else to do at this point and I’m hoping someone here has advice or has gone through something similar.

This is my third Mercedes and 6th within my household.

I own a 2022 Mercedes C300 and for the last 4 months I’ve been dealing with what has turned into an absolute nightmare involving major engine/mechanical issues.

The car has been at/involved with Euro motorcars Mercedes-Benz dealer, RoadVantage extended warranty and Mercedes-Benz corporate and somehow ALL of them are denying responsibility or assistance. They all make different claims but place nothing in writing even when asked.

I’ve spent months making nonstop calls and emails going back and forth between the dealer and warranty company, trying to get answers and approvals, paying insurance/payments while barely having use of the vehicle and being left stressed out.

Now I’m being told the engine replacement could cost around $17,800, and everyone keeps pointing fingers at each other.

What makes this even worse is the car is not old I maintained it. I purchased extra coverage specifically to avoid situations like this and nobody seems willing to stand behind the vehicle.

At this point I feel completely abandoned by the dealership, the extended warranty company and Mercedes-Benz itself

I expected better support from a luxury brand, especially with a newer vehicle.

Has anyone here dealt with

Mercedes engine failure?
• RoadVantage denial issues?
• Dealer refusing responsibility?
• Corporate escalation with Mercedes-Benz?
• Consumer protection attorneys for auto disputes?

Did anyone actually get help or reimbursement?

I’m honestly exhausted and don’t know whether I should:
• Replace the engine
• Trade the car in at a huge loss
• Hire an attorney
• File complaints with consumer agencies
• Try to escalate publicly/social media

Any advice would really help at this point.

Extremely frustrating issue. I honestly don’t know what else to do at this point and I’m hoping someone here has advice or has gone through something similar.

This is my third Mercedes and 6th within my household.

I own a 2022 Mercedes C300 and for the last 4 months I’ve been dealing with what has turned into an absolute nightmare involving major engine/mechanical issues.

The car has been at/involved with Euro motorcars Mercedes-Benz dealer, RoadVantage extended warranty and Mercedes-Benz corporate and somehow ALL of them are denying responsibility or assistance. They all make different claims but place nothing in writing even when asked.

I’ve spent months making nonstop calls and emails going back and forth between the dealer and warranty company, trying to get answers and approvals, paying insurance/payments while barely having use of the vehicle and being left stressed out.

Now I’m being told the engine replacement could cost around $17,800, and everyone keeps pointing fingers at each other.

What makes this even worse is the car is not old I maintained it. I purchased extra coverage specifically to avoid situations like this and nobody seems willing to stand behind the vehicle.

At this point I feel completely abandoned by the dealership, the extended warranty company and Mercedes-Benz itself

I expected better support from a luxury brand, especially with a newer vehicle.

Has anyone here dealt with

Mercedes engine failure?
• RoadVantage denial issues?
• Dealer refusing responsibility?
• Corporate escalation with Mercedes-Benz?
• Consumer protection attorneys for auto disputes?

Did anyone actually get help or reimbursement?

I’m honestly exhausted and don’t know whether I should:
• Replace the engine
• Trade the car in at a huge loss
• Hire an attorney
• File complaints with consumer agencies
• Try to escalate publicly/social media

Any advice would really help at this point.

Extremely frustrating issue. I honestly don’t know what else to do at this point and I’m hoping someone here has advice or has gone through something similar.

This is my third Mercedes and 6th within my household.

I own a 2022 Mercedes C300 and for the last 4 months I’ve been dealing with what has turned into an absolute nightmare involving major engine/mechanical issues.

The car has been at/involved with Euro motorcars Mercedes-Benz dealer, RoadVantage extended warranty and Mercedes-Benz corporate and somehow ALL of them are denying responsibility or assistance. They all make different claims but place nothing in writing even when asked.

I’ve spent months making nonstop calls and emails going back and forth between the dealer and warranty company, trying to get answers and approvals, paying insurance/payments while barely having use of the vehicle and being left stressed out.

Now I’m being told the engine replacement could cost around $17,800, and everyone keeps pointing fingers at each other.

What makes this even worse is the car is not old I maintained it. I purchased extra coverage specifically to avoid situations like this and nobody seems willing to stand behind the vehicle.

At this point I feel completely abandoned by the dealership, the extended warranty company and Mercedes-Benz itself

I expected better support from a luxury brand, especially with a newer vehicle.

Has anyone here dealt with

Mercedes engine failure?
• RoadVantage denial issues?
• Dealer refusing responsibility?
• Corporate escalation with Mercedes-Benz?
• Consumer protection attorneys for auto disputes?

Did anyone actually get help or reimbursement?

I’m honestly exhausted and don’t know whether I should:
• Replace the engine
• Trade the car in at a huge loss
• Hire an attorney
• File complaints with consumer agencies
• Try to escalate publicly/social media

Any advice would really help at this point.

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