

Please ship items correctly part 2
This item had the opposite problem to my 1st post [here](https://www.reddit.com/r/shopgoodwill/s/J60HoGm1R5)
This item was mailed in a thin box and the moment I picked it up I could feel the rattling. The bubble wrap was wrapped too tightly, which is why the statue broke. The padding put around the tightly wrapped statue was inadequate for shipment. If you can feel the item move inside the box, you don't have enough cushion.
This item was listed with a chip on the dogs tail, which was actually a missing leg. No biggie, I "upgrade" broken at by adding to it, filling in gaps and adding precious metals and gems.
But the shattered base where the artists signature goes and the severed head is beyond my abilities.
Why is it so hard for people to ship properly??