





VinFast posts an Indian Independence Day message about seeing “a country in motion,” while Indian customers under the same post on Instagram are alleging suspension failures, poor product , unresolved diagnostics, range issues and even steep depreciation on nearly new cars.
Patriotic marketing is easy. Respecting Indian customers means safe products, transparent investigations,
reliable service and accountability.
India welcomes competition, carry the mindset of “World is one family” where many foreign companies invest , earn , make money and grow without discrimination ; same as hundred of Indians work and live worldwide..
VinFast still needs to answer one question:
What real technology, capability or customer value does VinFast bring that Indian OEMs cannot already provide and WHY ARE THEY HERE if they carry so much hated /hostility towards Indians..
I’m still trying to understand VinFast’s real reason for entering India.
India already has strong OEMs like Tata, Mahindra, Maruti, Hyundai etc … They understand the market, already have service networks, local suppliers, customer trust and much better scale.
So what is VinFast really bringing that is different?
I don’t see any technology niche yet. Battery, motor, power electronics, ADAS, connected features and software are not areas where VinFast has an obvious technology or cost advantage over established global or Indian OEMs.
Of course, their investment in India is good. It brings more competition, jobs, manufacturing and more choices for customers. That part is positive.
But setting up a factory is the easy part. Building a sustainable auto business in India is much harder.
The big question for me is: why would an Indian customer choose VinFast over Tata, Mahindra, Hyundai, Maruti or others?
Can they localize fast enough? Can they compete on cost? Can they build a strong service network? Can they offer better quality or technology? Or is India mainly being used as an export and manufacturing base?
I also have mixed feelings after hearing experiences from some colleagues who worked there at their engineering office . There seems to be a lot of bitterness and, in some cases, open hostility/politics toward Indians
The question remains: what is VinFast’s durable competitive advantage in India, and why exactly are they here?
Is India a serious long-term market for them, or are they coming here because they have struggled to gain meaningful traction in other major markets ?
Looks like VinFast brought the cars but forgot the spare parts. That’s an interesting business model.
Bought a VinFast VF7. On 23 June the OE Apollo tyre blew out on the road — no spare in the car, had to arrange tow. It's now 15 July and the car is still sitting at Nanesh Automotives (Hyderabad), with Apollo and VinFast unable to say what actually caused the failure.
Meanwhile ICICI Lombard denied my insurance claim on the same tyre saying it's a "manufacturing defect" the exact opposite of what Apollo's own inspection report says (they're blaming damage). So both companies are contradicting each other and I'm the one stuck without a car for a month.
Also paid for a home EV charger at delivery (2 June) still not installed, 6+ weeks later. VinFast customer care doesn't return calls.
Not trying to bash the car itself, but the after-sales experience has been genuinely bad. Wanted to put this out there for anyone considering VinFast in India go in with eyes open on service, not just the showroom pitch.
Happy to answer questions, have photos/documentation of all of this.
VinFast keeps presenting itself as a top player in India, but the actual picture looks different.
From what I’m seeing, VinFast is around #13 in India, while their social media communication often makes them look like #4. Also, a large share of their sales seems to be linked to their own taxi/fleet business. For example, in May, they sold around 1,200 units, roughly 850 were Limo Green, which they sold to themselves for taxi/fleet business
So the question is: why is VinFast really in India?
Right now, they don’t seem clearly ahead on:
Cost, Technology, Service network , Brand trust
India already has strong EV players like Tata, Mahindra, MG, BYD, Hyundai, Kia, Ola, Ather and others. Unless VinFast brings real cost advantage, better technology, or strong after-sales support, it is hard to see why Indian customers would choose them.
Maybe their real goal is not retail dominance, but fleet sales, Indian government and tax payers local manufacturing benefits to build vehicle soon outbound to other countries as India tax payers are giving almost nil land cost , electricity water benefits
Bubble burst too early? Early driver complaints are already raising questions about VinFast EVs, Green SM’s execution, and long-term sustainability in India. India is not Vietnam — customers and drivers won’t accept hype without delivery.
This happened in Hyderabad today vinfast have delivered a car which stopped within 1km after taking the delivery and dealership didn't take responsibility to fix the issue. This is the pathetic situation of EV dealerships across India. They don't upskill or improve user experience. Leave about educating customers. Everyday seeing issues with EV dealerships.
Vinfast is entering India with EV taxis, but the key question is: how much of this is actually made in India?
If the vehicle is only imported or assembled in India with very low local content, then it is not real “Make in India.” It may create some assembly jobs, but the main technology, components, and value addition remain outside India.
My concern is also for cab drivers. Many drivers take vehicles on loan and depend on daily earnings to pay EMI, fuel cost, maintenance, and family expenses. If large fleet operators enter with subsidized imported/assembled vehicles, individual cab drivers may face lower earnings, higher competition, and more pressure on loan repayment.
India should welcome foreign companies, but with clear rules:
Local content should be mandatory.
Indian suppliers and OEMs should get fair opportunity.
Driver income protection should be considered.
Fleet operators should not create unfair competition for small cab owners.
Green mobility is good, but it should not come at the cost of Indian manufacturing and the livelihood of cab drivers.