
Help with delivery query
Hi everyone,
I’m having some trouble with a Relay delivery and wondered if anyone else has had a similar experience.
I ordered something from Vinted and the seller dropped it off at the parcel shop. It was collected by a Relay courier, but it still hasn’t arrived and there haven’t been any updates since.
Vinted are now classing it as a late parcel and have said I’ll get a refund if it doesn’t show up by 4th June. I’ve tried contacting Relay customer service but I’m not getting much of a response.
I’ve added the tracking below in case anyone wants to take a look or can offer any insight. At this point I’m assuming it’s probably lost, which is a shame because it was meant for my holiday with my daughter.
Thanks in advance, hope you’re all having a lovely weekend!