u/_TheBull

Had the most bizarre tech support call over the past 3 days.

I signed up for BeFibre back in August of 2024 for a 2 year deal, paid for the Static IP so I'd have a routable non CGNAT IP and the BeTalk for a home phone.

Renewal came up and I renewed exactly as before, static, talk and internet for another 2 years. imagine my surprise where on renewal day, i am without internet for 5 hours. When it does come back, I'm no longer on a Static IP, I'm on a CGNAT based IP.

2 Phone calls on Friday and I'm assured my static will be set by Sunday evening.

Check on Monday (today) and still a CGNAT, call them up go through the backstory.

Now I'm being told that PAYING for a Static IP ensures I am on a Private IP address on the router. It gives only me a CGNAT Static IP and that's it.

If I want a public routable IP, I am to cancel my Static and just get a free public IP...

Something is amiss here right??

I’ve got a family member who recently bought a sky remote on eBay for £10. When it arrived it was obviously not the same as the picture, nor was it functional either.

Submitted the return through eBay, sent it back and got his money back.

However a few days later, the Private Seller has sent court proceedings to the value of a tenner. Thinking it was a fake threat it was ignored but then more letters appeared from the courts. It’s a valid court case.

Whats the deal here with this. As the seller is claiming what was sent back was not what he sent out and they have been defrauded of their item.

Contacted eBay and they’re doing nothing about this, which to a degree is expected as they can’t control person to person legal cases. But they haven’t even put a mark against the seller nor have they looked into it any further.

Has anyone here had something similar or know of a previous experience like this?