Are exporters leaving their GST refunds on the table?
I keep seeing exporters leave GST refunds on the table.
This becomes especially painful in businesses like jewellery, where the GST numbers can get complicated.
You might have significant ITC sitting across procurement, job work, logistics, professional services, etc. And then you’re exporting most of your output.
But the refund calculation and the route to claim it aren’t always straightforward.
What surprised me is how often exporters simply don’t claim the refund, or their CA handles it manually without really analysing the underlying transaction data.
There are also cases where people confuse the different refund routes, especially LUT/zero-rated export refunds and inverted duty structure refunds.
The result?
ITC accumulates. Cash stays stuck. Nobody notices.
This is one of the workflows we’re building at Seasaw AI
Instead of asking a CA to manually go through thousands of invoices and export transactions, we’re building AI agents that can analyse the data, identify potentially eligible ITC, flag issues and prepare the refund workflow.
Curious to hear from exporters and CAs here:
How do you currently calculate and claim your GST refunds?
Is this something your CA handles end-to-end, or do you have an internal process for it?