u/acadiel

I’m posting this here because I’m trying to understand what Telnyx’s abuse/compliance process is supposed to accomplish when repeated unwanted political SMS keeps coming through Telnyx-routed numbers.

I have been receiving repeated political SMS messages to my personal mobile number. I did not opt in to these campaigns, I pay per text, and each unwanted messages costs me money on my PPU plan. My number is also on the National Do Not Call Registry, and I have repeatedly asked to be removed from Georgia Republican political campaign/list sources and any related “master” political contact lists. (In fact, I have written confirmation from Bandwidth/Twilio that "they have removed me from the WinRed" and other platforms for Georgia as well.)

Despite that, the messages have continued.

I started filing abuse/removal complaints on 3/31 for this year's election cycle. Since then, I have logged multiple Telnyx-routed political SMS messages from what appear to be related Georgia political senders, campaigns, surveys, and PAC-style list sources. Some are candidate-specific. Others appear to be broader political survey or election-message traffic. The Bandwidth and Twilio ones have been addressed. The Telnyx ones have not and have continued.

I understand that political messaging can have different treatment than ordinary commercial telemarketing, but that should not mean a provider can ignore consent, opt-out handling, list-source hygiene, and repeated abuse reports. At minimum, there should be some enforcement mechanism when a recipient repeatedly says: I did not consent, I pay for these texts, remove me, and stop routing this traffic to me.

My concern is that Telnyx customers appear to be using purchased/shared political lists where opt-out and consent status is not being honored across the source list. If a campaign, vendor, or upstream political data provider keeps recycling the same number after removal requests, that seems like a compliance failure, not a one-off error.

I am attaching a redacted log showing the pattern. I have removed personal details and portions of numbers where appropriate to be compliant with the subreddit's rules.

What I would like to know from Telnyx or anyone familiar with their process:

1. Does Telnyx require political SMS customers to maintain proof of opt-in/consent?
2. Does Telnyx enforce opt-out and suppression-list failures?
3. Can Telnyx suppress a recipient number across a customer, campaign, or upstream sender group after repeated abuse complaints?
4. What is the proper escalation path when abuse reports do not stop the traffic? I've preserved all these records, so is the next step a TCPA lawsuit since I'm being charged for these texts?
5. Are traffic/customer records preserved when a recipient specifically raises TCPA concerns?

I’m not looking for a debate about political parties or candidates. I’m asking about SMS compliance, consent, opt-out enforcement, and Telnyx’s responsibility when its network continues to carry unwanted political texts after repeated notice.

At this point, I need Telnyx to either stop this traffic to my number or explain what additional information is needed to make that happen.

Those tiny plastic tabs in sock packaging that hold all the socks together are an accessibility nightmare for me. Even people without disabilities like my spouse struggle to remove them without damaging the socks. I have a joint disorder and fine motor control issues, and removing these are painful, and very frustrating.

Small packaging choices can create real barriers. I wish the designers thought about accessibility when making their packing decisions.

Anyone else here fight with these? Do you have a trick when dealing with them?

I have one of Krikzz's old Everdrive GB units running V4.0 that I have had seemingly forever (the clear see through one - 2015?), and one of the side effects of having it so long (besides having to have changing the battery) is that when I change around the games, I have to alphabetize the directories manually.

Well, since I originally did this on Windows a long time ago, I used DriveSort like everyone else did. But now, I have a Mac, and it led me to wonder what/how to do it on here. It's actually really easy. It's a tool called "fatsort" that can be installed with Homebrew in Terminal.

Installing it is easy - just "brew install fatsort" once Homebrew is on your system (if Homebrew isn't already installed - if not, just follow the instructions on Homebrew's site and get it installed! You won't regret it!)

retinamba:~ Jon$ brew install fatsort
==> Auto-updating Homebrew...
Adjust how often this is run with \$HOMEBREW_AUTO_UPDATE_SECS` or disable with `$HOMEBREW_NO_AUTO_UPDATE=1`. Hide these hints with `$HOMEBREW_NO_ENV_HINTS=1` (see `man brew`). ==> Downloading [https://ghcr.io/v2/homebrew/core/portable-ruby/blobs/sha256:f41c72b891c40623f9d5cd2135f58a1b8a5c014ae04149888289409316276c72`](https://ghcr.io/v2/homebrew/core/portable-ruby/blobs/sha256:f41c72b891c40623f9d5cd2135f58a1b8a5c014ae04149888289409316276c72)
######################################################################### 100.0%
==> Pouring portable-ruby-4.0.2_1.arm64_big_sur.bottle.tar.gz
==> Fetching downloads for: fatsort
✔︎ Bottle Manifest fatsort (1.7.679)                  Downloaded   14.5KB/ 14.5KB
✔︎ Bottle Manifest help2man (1.49.3_4)                Downloaded   12.7KB/ 12.7KB
✔︎ Bottle Manifest libunistring (1.4.2)               Downloaded    7.3KB/  7.3KB
✔︎ Bottle libunistring (1.4.2)                        Downloaded    1.9MB/  1.9MB
✔︎ Bottle help2man (1.49.3_4)                         Downloaded  207.3KB/207.3KB
✔︎ Bottle fatsort (1.7.679)                           Downloaded   41.4KB/ 41.4KB
==> Installing fatsort dependency: help2man
==> Installing help2man dependency: libunistring
==> Pouring libunistring--1.4.2.arm64_tahoe.bottle.tar.gz
🍺  /opt/homebrew/Cellar/libunistring/1.4.2: 59 files, 5.8MB
==> Pouring help2man--1.49.3_4.arm64_tahoe.bottle.1.tar.gz
🍺  /opt/homebrew/Cellar/help2man/1.49.3_4: 73 files, 837.7KB
==> Pouring fatsort--1.7.679.arm64_tahoe.bottle.tar.gz
🍺  /opt/homebrew/Cellar/fatsort/1.7.679: 8 files, 147.9KB
==> Running \brew cleanup fatsort`... Disable this behaviour by setting `HOMEBREW_NO_INSTALL_CLEANUP=1`. Hide these hints with `HOMEBREW_NO_ENV_HINTS=1` (see `man brew`).`

Next, find your SD card by typing "diskutil list" - mine was /dev/disk8. The output will look something like this.

/dev/disk8 (external, physical):
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:     FDisk_partition_scheme                        *4.0 GB     disk8
   1:                 DOS_FAT_32 NO NAME                 4.0 GB     disk8s1

We will unmount your SD so fatsort can work on it by typing "diskutil unmount /Volumes/NO\ NAME"

retinamba:~ Jon$ diskutil unmount /Volumes/NO\ NAME/

Volume NO NAME on disk8s1 unmounted

Next, we will actually run fatsort on the disk by using the actual partition for this disk, which is /dev/disk8s1 (you notice it above when you did the diskutil list). This is a sudo command, so you will need to type in your password. Note that it will sort your WHOLE SD, but it is relatively quick, and every directory on the SD will be sorted when this is complete.

retinamba:~ Jon$ sudo fatsort /dev/disk8s1
Password:
File system: FAT32.

Sorting directory /
Directory reordered. Writing changes.
Sorting directory /.fseventsd/
Directory reordered. Writing changes.
Sorting directory /.Spotlight-V100/
Sorting directory /.Spotlight-V100/Store-V2/
Sorting directory /.Spotlight-V100/Store-V2/F15EACC9-44F7-4C29-B74C-DF3F8C14356D/
Directory reordered. Writing changes.
Sorting directory /.TemporaryItems/
Sorting directory /.TemporaryItems/FOLDERS.502/
Sorting directory /.TemporaryItems/FOLDERS.502/TemporaryItems/
Sorting directory /.Trashes/
Sorting directory /.Trashes/502/
Directory reordered. Writing changes.
Sorting directory /.Trashes/502/0-H/
Directory reordered. Writing changes.
Sorting directory /.Trashes/502/I-R/
Directory reordered. Writing changes.
Sorting directory /.Trashes/502/S-Z/
Directory reordered. Writing changes.
Sorting directory /EDGB/
Directory reordered. Writing changes.
Sorting directory /EDGB/SAVE/
Sorting directory /Gameboy/
Sorting directory /Gameboy/0-H/
Directory reordered. Writing changes.
Sorting directory /Gameboy/I-R/
Directory reordered. Writing changes.
Sorting directory /Gameboy/S-Z/
Directory reordered. Writing changes.
Sorting directory /Gameboy Color/
Directory reordered. Writing changes.
Sorting directory /Gameboy Color/0-L/
Directory reordered. Writing changes.
Sorting directory /Gameboy Color/M-S/
Directory reordered. Writing changes.
Sorting directory /Gameboy Color/T-Z/
Directory reordered. Writing changes.
Sorting directory /Games/
Directory reordered. Writing changes.
Sorting directory /Games/A-O/
Directory reordered. Writing changes.
Sorting directory /Games/P-Z/
Directory reordered. Writing changes.
Sorting directory /System Volume Information/
Directory reordered. Writing changes.

That's it, you are done! fatsort leaves your SD card as unmounted. If you want to make sure that it's unmounted before you remove it, just repeat your unmount command again, and if it's already unmounted, it will fail.

retinamba:~ Jon$ diskutil unmount /Volumes/NO\ NAME/
Unmount failed for /Volumes/NO NAME/

If you have any questions, drop them below. This should be relatively straightforward, and it worked great for me the two times I needed to run it.