u/baloumaa

Hey everyone,

I’m looking to connect with e-commerce founders who already have a store doing reasonably well, ideally around $20-30k/month or more.

I’m currently working in the e-commerce space and I’d love to speak with people who are actually in the trenches to better understand the problems they deal with, what’s working for them, what’s frustrating, and what their current priorities are.

If anyone is open to a quick 15-20 minute call, just to exchange ideas, share experiences and get to know each other a bit, I’d be happy to chat.

I’m also more than happy to share what I’ve learned and give my perspective on anything that might be useful.

If you’re interested, feel free to DM me :)

been digging through site recordings again lately, different thing this time

everyone obsesses over price and shipping cost but theres this other moment that gets ignored completely

the delivery date

people get to checkout, theres no estimated delivery date shown anywhere, and they just freeze

not because they dont wanna pay, because they dont know if its gonna arrive before some date that matters to them, birthday, trip, whatever

watched like a dozen sessions where someone opens a new tab mid checkout, you can see them googling shipping times for the brand, then just never coming back

no popup catches that, no discount fixes that, they already decided to buy, they just needed one piece of info that wasnt there

added a rough delivery estimate right on the product page and again at checkout, nothing fancy just "arrives by \[date\]" based on zone

saw fewer people bouncing right at that exact step

not saying its universal, some niches it wont matter as much, but if ppl are adding to cart and vanishing specifically at checkout without touching a discount field, worth checking if delivery timing is the actual gap

anyone else run into this

been digging through site recordings again lately, different thing this time

everyone obsesses over price and shipping cost but theres this other moment that gets ignored completely

the delivery date

people get to checkout, theres no estimated delivery date shown anywhere, and they just freeze

not because they dont wanna pay, because they dont know if its gonna arrive before some date that matters to them, birthday, trip, whatever

watched like a dozen sessions where someone opens a new tab mid checkout, you can see them googling shipping times for the brand, then just never coming back

no popup catches that, no discount fixes that, they already decided to buy, they just needed one piece of info that wasnt there

added a rough delivery estimate right on the product page and again at checkout, nothing fancy just "arrives by [date]" based on zone

saw fewer people bouncing right at that exact step

not saying its universal, some niches it wont matter as much, but if ppl are adding to cart and vanishing specifically at checkout without touching a discount field, worth checking if delivery timing is the actual gap

anyone else run into this

been lurking on aov posts and wanna add something nobody mentions enough

everyone talks about getting people to spend more once they decide to buy

but half your lost revenue isnt people who bought less

its people who almost bought and just closed the tab

i started watching session recordings on my own store and it was kinda brutal ngl

people scrolling back to the price 3 4 times

opening size chart then closing then opening again

reading reviews for like 4 min then just leaving

no discount would have fixed that

they werent price shopping they were just not sure

added a tiny bit of reassurance right at that exact moment (basically just answering the doubt before they leave) and saw a real bump

not saying its the golden fix for everyone but if ur churn on cart isnt a discount problem its worth checking where ppl hesitate before they bounce

curious if anyone else tracked this kind of stuff on their own store

I've been thinking about this a lot lately but I am curious how e-com ppl doing 20k+/mo consistently are improving and pushing their AOV up

It feels like everyone defaults to the same path like discounts, maybe buy 2 get 20% off. It works I guess but it feels kinda lazy and it is training your customers to wait for a discount instead of just buying.

Is that actually what is working for you or you found something else that moves the needle more. Bundles, upsells at checkout, threshold based free shipping or smth else entirely

Also curious if this changes depending on your niche or price point, cause what works for a 30 dollar product probably isn't the same as a 150 dollar one

Genuinely trying to learn here, good or bad experiences both welcome.