u/banagram2000

1. Spectrum fails to verify email addresses when setting up an account

You know, that process where you get a link sent to that email address and you - the actual OWNER of the email address has to something affirmative to acknowledge the email address

2. spectrum will NOT remove MY email
   From the current customer’s identity

3. Is there a way I buy something small (such as a cheap piece of plastic)
   From a spectrum store and force the issue by having setting
   Up a new account using MY email address?

need to know how to figure out how to request a complete list of labs acceptable to United Healthcare for physician ordered lab work. one of my test is not normally ordered, and UHC restricts where my provider could order from.

So frustrating. I called. The customer service line entered my date of birth and described. Specifically my question got transferred to a human who have no record of my interaction with the chat bot, and he managed to ask me again for my birthdate (3 times), and acted generally like he was only 30% “with it”, like he had to self-medicate to even go to work at UHC on any particular day.