u/bandwidthhoarder

Been a ezeefiber customer for 3 years. Switched to business class from Residential to work on a project. Now I want to go back to Residential but no one listens.

Called the ezeefiber main number and they dont seem to know how to handle my request. First they told me someone would call me in 24-48 but no call came. Tried a 2nd time on a different ezeefiber number and they told me to send an email to crm@ezeefiber.com to cancel. No reply. No call from anyone.

Is it really that difficult to convert someone back to residential? Really guys, can't be that hard.

Do you use different emails and usernames for different trackers? If so, why?

I know its a hard tracker to get into. Left my account dormant and was auto disabled. I was able to join bhd-support to see if i could get back in but they told me I would need to get invited again or reapply.

I have lots of framestore remuxes to seed on a seedbox. Im hoping someone here has a spare invite.

Thanks.

What's going on with customer support? Its starting to bring back bad memories of those idiots from Comcast.

Called in just to have my fiber relocated from up to downstairs and the guy had know idea what I was talking about. Also it seemed like he was having a bad day or just got out of bed. Also lots of background noise, people laughing and joking around in the background, I thought I was calling a party line or something. He couldn't even put in the order so I just canceled it.

Anyone else experience bad customer support?

So I bought this screen because it had good reviews but lately this screen has been going up and down by itself. Its synced with a Valerion Max using the USB dongle. The screen will go down and then back up randomly during the day and through the night. I had no choice but to unplug the USB dongle so I could get some sleep.

Im seeking help in this reddit as a last alternative before I decide to return it for another brand of screen.

If anyone knows what's causing this or has a resolution please let me know.

Thanks.

I am trying to recover my Gmail account and received the account recovery email to my recovery outlook email address. I have waited 30 days and no email or notification was received. Checked spam and junk folder nothing there.

Fast forward and signed in with my Gmail account I'm trying to recover and again its telling me I have to wait 30 days.

I think its stuck in a loop.

Can someone help?

Thanks.

Hello. Just curious how many 50-60+ year olds are working helpdesk? Are you planning to stay in the helpdesk / service desk position until retirement? Do you have any plans to move up within your department? What do other younger team helpdesk co workers think of you? What do you think about them?

Thanks.