
Choose Part D plan based on company reputation/rating
Myself and spouse need to choose a Part D plan for 2027. My PDP is being discontinued and spouse is switching to original Medicare plus supplement due to current advantage plan being discontinued. We have a choice of 4 companies, with various plan levels. Our local pharmacies (Hawaii Island) and PCP clinic does a poor job of managing prior authorizations, if anything at all is actually submitted by the pharmacy or clinic staff related to the PA (lack of staffing).
Beyond comparing premiums, covered drugs, and annual costs (which Medicare.gov will show us) how do we make a decision of which company to work with for Part D coverage based on reputation of requiring prior authorizations, approvals, and being able to speak with a live person in the US?
The company choices are, with a choice of a value (V), classic (C), and premier plans (P):
AARP United Healthcare V/P
Wellcare V/C
Humana. C/V/P
Healthspring Assurance (basic plan only)