Life after being an XM?
I'm currently an XM at a busy store. I've learned a ton so far, but I think it's time to move on. I see the XF career path is very rigid at this company, and I don't feel like it is for me. Another way to rephrase that is, I don't want to become an LGM at some faraway grand opening before moving onto more regional and less customer facing roles.
Bottom line is I feel like the more I stay at this role, the more I will be pigeonholing myself into a retail job. It took me some time to realize that working for carmax, simply put, is working in retail. The customers are taxing and makes the job feel like working at some automotive equivalent of walmart. The XM role is arguably responsible for too much, and the pay is closer to being unfair than it is fair for the 50+ hours per week, saturday shifts, and all-times-of-the-day schedule.
I'm great with cars and want to move onto a new role within the automotive space that isn't so focused on retail. I want my saturdays and holidays back so I can spend time with my family and actually give it a shot at growing. The way I see it is Carmax just isn't sustainable for the normal, M-F lifestyle I want to live. Tack on how I feel like this job is making me waste my undergrad degree, and the perfect storm of "I don't like this" starts brewing every time I'm locking up the building at 10pm one night, or opening it up at 7am the next morning.
Question for you folks, what did you life look like after Carmax? Did you stay in a sales-forward role at another dealership, or pivot to something else in the automotive industry? Or did you end up sliding into another retail-based job?
Help me see the way out, please and thank you!