Got hit with $20 Baggage Fee on Acela -- Never happen to me before
I'm a regular rider on the Northeast Corridor. I entered the Lounge the other day at Union Station in DC for my Acela and the Lounge staff member glanced at my suitcase and immediately said "that bag is oversized, you must pay $20." I was puzzled because I've brought that bag on dozens of trains. He didn't measure it. Since my train was leaving soon, I just paid it. But when I got home, out of curiosity, I measured my bag. It was far less than 50 pounds and the dimensions were smaller than the 28 x 22 x 14 inches max listed on the Amtrak website.
Has the baggage policy changed? Or did I just encounter an overzealous employee? Anybody else have this happen? I'm wondering if I should bother asking for a refund of my baggage fee!