Tripit Pro Fare Alert and Alaska Airlines don't agree on the amount of fare reduction
Yesterday, I got a fare alert saying that my Alaska Air flight was now $169 lower. But when I called Alaska, they said it was only down by $8. Then today I got another alert saying the price went down by $276. Again, I called Alaska and they said it went down by only $10.
Is this common? I get that fares change often. But does anyone ever get the full refund that TripIt alerts you about?