u/camphunterx

A bit of background i moved up from help desk done most of the technical roles and now an IT director I often see people asking questions on how do i get out of the help desk role and move up ..

1. Experience beets certificates and degrees.

2. Forget about doing a course then earning 100,00 The market is saturated with network engineers and people with cyber certs ..

3. Dont be afraid of jumping ship to another company .. you owe the company nothing you will be forgotten in a few weeks..

4. When you interview for a new company remember you are interviewing them as well.

5. Find something in IT you enjoy doing and find interesting and turn it into a hobby you will soon become really good at it. Ie linux

6. Gona get a lot if hate for this .... Make yourself seen !!! To the SLT go up say hello in and kitchens and the smoking areas .. go to the afterwork meetings and gatherings ..

Your the only one that can do this no on will help you .. i learnt this a few years ago. As management you don’t have time to understand or meat the help desk and remember .

Forgot to add i would fire a shit helpdesk team lead over a good engineer anyday if the week. SLT hate micro managers as much as you do thats why they never go post ops.

If you want to add anything please feel free too

Why are people still creating CVs that ATS software can't read

I've recently gone down a bit of a rabbit hole looking at Applicant Tracking Systems (ATS) and AI CV screening tools, and honestly, I think a lot of job seekers are shooting themselves in the foot.

Everywhere you look people are being told to make their CVs look "modern" with:

\* Fancy Canva templates

\* Coloured sidebars

\* Two-column layouts

\* Skill bars showing "90% leadership"

\* Icons everywhere

\* Graphics and charts

The problem is that the first thing reading your CV often isn't a human.

It's software.

A recruiter looks at a fancy CV and thinks:

"That looks professional."

An ATS might see:

\* Scrambled text

\* Missing job titles

\* Misread dates

\* Skills in the wrong section

\* Experience calculated incorrectly

What's crazy is that people are spending hours optimising the visual appearance of a document that may never actually be read by a human if the software struggles to parse it.

The more I've researched it, the more it seems that a boring-looking CV with:

\* One column

\* Clear headings

\* Standard fonts

\* Bullet points

\* No graphics

often performs better than the "designer" CVs everyone is encouraged to create.

I get why people want a CV that stands out, but shouldn't it first survive the ATS before trying to impress a recruiter?

Curious to hear from recruiters ?

Have you seen candidates rejected or overlooked because their CV was overly formatted or difficult for ATS systems to read?

Or is the ATS issue overblown in 2026 and modern systems can handle most layouts just fine?

Why are people still creating CVs that ATS software can't read

I've recently gone down a bit of a rabbit hole looking at Applicant Tracking Systems (ATS) and AI CV screening tools, and honestly, I think a lot of job seekers are shooting themselves in the foot.

Everywhere you look people are being told to make their CVs look "modern" with:

* Fancy Canva templates

* Coloured sidebars

* Two-column layouts

* Skill bars showing "90% leadership"

* Icons everywhere

* Graphics and charts

The problem is that the first thing reading your CV often isn't a human.

It's software.

A recruiter looks at a fancy CV and thinks:

"That looks professional."

An ATS might see:

* Scrambled text

* Missing job titles

* Misread dates

* Skills in the wrong section

* Experience calculated incorrectly

What's crazy is that people are spending hours optimising the visual appearance of a document that may never actually be read by a human if the software struggles to parse it.

The more I've researched it, the more it seems that a boring-looking CV with:

* One column

* Clear headings

* Standard fonts

* Bullet points

* No graphics

often performs better than the "designer" CVs everyone is encouraged to create.

I get why people want a CV that stands out, but shouldn't it first survive the ATS before trying to impress a recruiter?

Curious to hear from recruiters ?

Have you seen candidates rejected or overlooked because their CV was overly formatted or difficult for ATS systems to read?

Or is the ATS issue overblown in 2026 and modern systems can handle most layouts just fine?

Why are people still creating CVs that ATS software can't read

I've recently gone down a bit of a rabbit hole looking at Applicant Tracking Systems (ATS) and AI CV screening tools, and honestly, I think a lot of job seekers are shooting themselves in the foot.

Everywhere you look people are being told to make their CVs look "modern" with:

* Fancy Canva templates

* Coloured sidebars

* Two-column layouts

* Skill bars showing "90% leadership"

* Icons everywhere

* Graphics and charts

The problem is that the first thing reading your CV often isn't a human.

It's software.

A recruiter looks at a fancy CV and thinks:

"That looks professional."

An ATS might see:

* Scrambled text

* Missing job titles

* Misread dates

* Skills in the wrong section

* Experience calculated incorrectly

What's crazy is that people are spending hours optimising the visual appearance of a document that may never actually be read by a human if the software struggles to parse it.

The more I've researched it, the more it seems that a boring-looking CV with:

* One column

* Clear headings

* Standard fonts

* Bullet points

* No graphics

often performs better than the "designer" CVs everyone is encouraged to create.

I get why people want a CV that stands out, but shouldn't it first survive the ATS before trying to impress a recruiter?

Curious to hear from recruiters ?

Have you seen candidates rejected or overlooked because their CV was overly formatted or difficult for ATS systems to read?

Or is the ATS issue overblown in 2026 and modern systems can handle most layouts just fine?

Long story short finally in my last month

Went with another provide much faster and cheaper.

Went through uswitch.

Wich is meant to be one touch.

But wow iv had phone calls and texts everyday from them since

I answered one call and explained my reasoning

Prices going up to 80 aquid and general network is crap and there proxys arnt cinfigured correctly

And the amount of times the network has gone down. P.s i used to be a network and infrastucture engineer.. so i know a little bit wich they dont like.

But yeah i was told there would be no more contact .. yeah that was bullshit.

But hey ho

No free in 1 week

is their any update or plans for voice acting ie for when getting tasks or updates to tasks so we dont really have to stop then read .. some people have difficulty reading fast. and personally im not a fan of just reading dialog

I dont understan the hate for Ban Pa, i enjoy doing it solo and have done a fair few times.
to think about it iv only ever died there once but went back and got my kit.
as long as you take your time its not as bad as mall etc