I read comments from people who will just say "cut your losses" or "just pay up", but I'm curious what you did when it actually happened to YOU, she walked in and effectively robbed you.
It's too easy to talk about scenarios you've never encountered. Of course anyone would jump in the middle of the highway to save the kitty, but have you?
Please tell me your story.
I arrived at a hotel but they couldn't find my booking. They had just registered on Booking and I guess it was a skill issue.
Anyway during the wait I called Booking which, after 90 seconds of explaining my issue and putting my numbers in, it told me to wait while a human representative would be in contact.
So far so good.
Unfortunately though it hung up instead of placing me on hold. I called two more times and it just entered a loop of the phrase "wait till we connect you to a human" (paraphrased)
AI failed today, but I guess it COULD work once they fix this issue.
Anyway I opened the app and started chatting with the bot, which immediately marked my booking as "disrupted" and started getting email of Booking saying that they're looking into it.
I think about an hour later I got an email suggesting I make another booking, for which they would cover about 70% of the current booking's price.
I don't know about you but this is pretty reasonable for a problem that in reality was completely not Booking's fault.
In the end the hotel accepted my after the first 30 minutes of them checking and I told Booking that the issue was resolved.
It sounds like all the people complaining here have no ability to actually resolve issues in any way and just blame Booking. 🤷♂️
What's up with foreigners speaking the local language? I came to Lombok yesterday and locals already told me they know bule who can speak bahasa Lombok. I never heard of anyone speaking Javanese and Balinese in the many years I spent in Indonesia.
Anyway, hats off to you. How did you learn it?