Cute on Instagram, nightmare behind the scenes
Ever seen those influencer led brands where the founders act all wholesome, hardworking and “couple goals” online but behind the scenes it’s a complete mess?
I recently got to know a LOT about one such beauty brand through someone extremely close to the founders and honestly… the difference between social media and reality is insane.
Online they push this image of being this sweet husband wife duo building a dream brand from scratch. Internally? Apparently it’s pure chaos, zero structure and unrealistic expectations dumped on employees while the founders enjoy the glamorous side of owning a startup.
From what I heard, the wife is mostly just the face of the brand and barely involved in the actual functioning of it she knows nothing about what’s happening. Employees are expected to handle literally everything scripts, launch planning, execution, problem solving, content direction basically spoon feed the founders while still somehow being made to feel like they’re underperforming.
And the launches? Apparently half the ideas are just random nonsense labelled as “creative.” No actual strategy, no proper understanding of branding or business, just throwing weird ideas around and expecting employees to magically make them work. At some point “creativity” just became an excuse for poorly thought out launches.
The work culture sounds exhausting too.
Majority female team but somehow absolutely no empathy for health issues, burnout or personal situations. The expectation is apparently to work nonstop like robots because the brand comes before literally everything else. No boundaries, no emotional intelligence, just pressure pressure pressure.
And the creepiest part? I was told the husband spends an unhealthy amount of time watching employees through cctv cameras and keeping track of conversations and activities throughout the office. Imagine working in an environment where you constantly feel watched instead of trusted.
Apparently there are rules for EVERYTHING except proper management.
No systems, no mature leadership, no communication structure just performative discipline and impossible expectations from employees while the founders act like they’re running some revolutionary empire.
Honestly after hearing all this from someone genuinely close to the situation, I’m not even surprised the employee turnover is so high and people keep leaving. You can only run a company on influencer image and arrogance for so long before reality starts catching up.
The funniest part is that these founders seem extremely obsessed with their own image and think they’ve built some iconic brand when most of their audience still comes from their old tiktok era & social media popularity.
The internet version of some founders and the real life version can truly be two completely different people.