u/danielg2311

Hi Everyone, thought id share an update on a recent post i made.

First off just want to thank everyone for their help, advice and pointing me in the right direction of departments i could contact. i wouldnt have gotten through this without this group.

In the end after a few back and forth emails and the REA arguing that because it was "sent" its good to go, and Consumer Affairs and Tenants Victoria telling me otherwise i told them my final position was wed not be back paying any $ but we did offer to start paying the increase from the next rental payment due date (2 weeks away) they then said theyd contact Consumer Affairs and Tenants Victoria and Australia Post, not long later they were told by those who they spoke to they could take this futher with VCAT if they wish, which they didnt want to. I thanked them for that and still offered to commence the amount from the next due date.

Well theyve come back and said theyd be sending a new increase out to us, this time they included it in an email as well as registered post, this now has a 90 day notice period and theyve increased the rent by $70 from the original $50 a week theyd tried to send.

All in all my wife and i are happy with the result

Thanks again everyone!

Hi Everyone,

i hope this is the right place to ask, but i am really at a crossroads with Virgin Money Australia

back on the 15th of April we travelled to NZ and rented a car, which required a $600NZD deposit, we used our Virgin card which was $498.20AUD. Returned the car, all good, given a receipt and release of funds.

We wait the 10-14 days and still nothing other than "Pending Transaction" so we wait a bit longer and still no movement, we ring Virgin, they tell us to ring the car company we ring them they tell me they released the funds at 5:27pm the day we dropped the car - this timeline provided by the car company is 100% accurate to when we dropped the car.

So i ring back Virgin and now they tell me there is nothing showing on their side of this transaction, i send them screenshots from the app and the web browser showing it sitting there pending. They tell me they will investigate with their fraud department and this has been ongoing since late May

Unfortunately every time i ring Virgin i get some offshore call centre worker who clearly cant help me and this is very frustrating.

Does anyone have any advice of who i could escalate this too like an industry ombudsman etc?

Thanks

Hey everyone,

I coach U12 boys domestic team and half the team have played together/multiple seasons and half the team is brand new to basketball, great group of kids who are playing well together but like any group of young kids are struggling with defence.

We almost lost our last game purely based on the fact the opposition had 2 open players every time in bounding the ball after we scored and could bring the ball up the court very easily, same for any sideline plays.

This week's training I wanted to focus on these aspects of quickly getting onto defence after we scored but was looking for some other advice or drills people have run before for younger/inexperienced players.

Thanks!