u/dj21108

I spend several hours on the phone with Redpocket today trying to switch from US Mobile to Redpocket. I got "not certified" when trying to activate. When talking with customer service I got there is a problem with the IEMI on CDMA, or the phone doesn't work in CDMA, and the last time they told me that they tried to port the number and that US mobile had the number locked, and when I checked with US Mobile they said there was no pending port in their system. From what I could gather Red Pocket hadn't really tried to port the number. I ended up having to cancel Redpocket and stay with US Mobile because this is the last day of US Mobile service for this month.

I don't see a reason my son's phone (Samsung A25 5G, SM-A256U) shouldn't work on Red Pocket's CDMA when it's working on US Mobile's Warp. And Red Pocket would not escalate the issue with their tech. I checked the IMEI before I purchased the Red Pocket plan, and it looked ok the, but when I rechecked today, there was an issue.

Also Red Pocket is suppose to be giving me a refund, but I did not get the email confirmation they said they would send.

I still intend on moving away from US Mobile, but it is going to be year now.

1. How do I confirm I am getting a refund?

2. What could be going on?

3. Overall I found Redpocket's customer service hard to work with. I was told different things by different people. It was hard to understand them sometimes. Not everything I was told was true. Can you give me a reason I should give Redpocket another chance next year?

Thank you.

I purchased a refurbished tablet online (S10 FE) from Best Buy that said "like new" and clearly said it had the S-Pen. When it arrived there was no S-pen. I am testing out the tablet to see if it operates as it should this weekend. If I like it is there any way to get Best Buy to get me the S-pen, or refund enough for me to buy it? I saw them on sale NIB elsewhere for $40 + plus tax. Thank You!

Edit: Copy of title of the item I purchased *Samsung - Geek Squad Certified Refurbished Galaxy Tab S10 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray*

I purchased a refurbished tablet online (S10 FE) from Best Buy that said "like new" and clearly said it had the S-Pen. When it arrived there was no S-pen. I am testing out the tablet to see if it operates as it should this weekend. If I like it is there any way to get Best Buy to get me the S-pen, or refund enough for me to buy it? I saw them on sale NIB elsewhere for $40 + plus tax. Thank You!